Junior/Associate Analyst – Field Management
1 week ago
MetrixLab is a rapidly growing international market research and insights company that is shaking up the traditional ways of gathering insights. By combining cutting-edge technology with dedicated experts, MetrixLab empowers both global and local brands to achieve greater impact and establishes collaborations for sustainable and inclusive growth. Whether it's creative testing, brand tracking, packaging evaluation, or e-commerce enhancement, MetrixLab's suite of solutions is tailored to accommodate various budgets, timelines, and business requirements.
Operating in over 90 countries, MetrixLab takes pride in being a trusted partner to more than half of the world's top 100 brands.
Job Responsibilities:- Project delivery as per client expectations:
- Run and confirm feasibility of assigned projects using internal tools.
- Design and share sample plan.
- Assess and mitigate risks during fieldwork.
- Manage and monitor fieldwork progress.
- Raise alerts when necessary.
- Provide advice on sampling strategies based on survey requirements.
- Key Performance Indicators (KPIs): client satisfaction, turnaround time, and quality & accuracy of sampling.
- Optimizing the usage of channels:
- Efficiently utilize available resources to complete projects.
- Focus on improving respondent experience while enhancing our operational capabilities.
- Avoid sample wastage in projects.
- Work on invitation design, provide proper incentives, and enhance the survey experience.
- KPIs: quota fulfillment and abandon rate, profiling utilization.
- Keeping control on COGS:
- Define channel usage based on guidelines to optimize costs per project. Utilize OSS as a last resort.
- KPIs: gross margin (overall and per project), cost per respondent.
- 2-3 years of relevant experience.
- MBA/PGDBM qualification is mandatory.
- Strong written and verbal communication skills.
- Capable of managing multiple projects simultaneously.
- Team player with the ability to collaborate effectively.
- Proficient in Microsoft Excel, Outlook, PowerPoint, and Word.
- Familiarity with market research methodologies is a bonus.
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Junior/Associate Analyst – Field Management
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