Quality Evaluator

Job Title:Sr. Quality EvaluatorJob DescriptionThe Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to...

Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and Key Responsibilities: · Monitor agent...

Description The Supervisor, Quality is responsible for supporting Transactional Monitoring for a single/multiple clients with multiple programs or lines of businesses within a single site and supervises all on-site Quality Evaluators who support their assigned portfolio. This position is responsible for the skill level and development of the employees on...

Position Overview: We are seeking an experienced and proactive Quality Analyst to join our Customer Service team. The ideal candidate will have a minimum of 2 years of proven experience in a similar role and a strong track record of improving customer experiences through data-driven insights and long-term problem-solving strategies. Key Responsibilities:...

We're a team of innovators, strategists, and problem-solvers dedicated to helping our clients connect human answers to business questions. With a culture that values collaboration, creativity, and personal growth, we're looking for a Quality Analyst ready to join us in making a real impact. We are SAGO. Passionate and inspired thinkers, who celebrate our...

Role Expectations: Monitor calls and evaluate Quality Audit form. Identify improvement points and provide actionable insights to the agents. Track progress of the agents assigned to them. Conduct feedback sessions to explain the pain points of the agent and suggest improvements. Maintain audit report and agent progress report. Conduct analysis session with...

Development (Inspection & Evaluation) of Quality partsLine parts quality concern analysis & countermeasure implementationNew Initiative for Quality Part Development (defect free parts development)Capability & skill development.Work ExperienceYears of experience: Should have 3 – 5 years of relevant experience post qualification.Nature of...

Job Type: Full Time Job Location: Gurugram General Description Evaluate & audit conversations/transactions on behalf of assigned client process (s) as per pre-defined guidelines ensuring zero/minimal quality variance while maintaining productivity parameters. Key Responsibilities & Accountabilities Job Description (Mandatory) ...

Join Our Team as a Quality Auditor for Outbound Sales Are you passionate about ensuring excellence in outbound sales processes? We are on the lookout for a dynamic Quality Auditor to join our team and elevate our outbound sales operations to new heights. If you have a keen eye for detail, a knack for compliance, and a collaborative spirit, we want to hear...

IGT Solutions hiring for Head Quality (Transaction Quality) Gurgaon. Interested candidates are requested to please provide an updated resume at Also, May please find the below Job description and specifications for your reference.Job Responsibilities: Travel Experience with GDS knowledge preferred .Team Management - Managing a Team of Quality Evaluators and...

Development (Inspection & Evaluation) of Quality parts Line parts quality concern analysis & countermeasure implementation New Initiative for Quality Part Development (defect free parts development) Capability & skill development. Work Experience Years of experience : Should have 3 – 5 years of relevant experience post qualification. ...

Position status: This opportunity is for a secured role that is due to commence in May subject to approval. If you would like to be considered as we progress with this position, please click to apply. The opportunityThis is an opportunity to grow your career with a market-leading multi-national project management consultancy.Our values are integrity, safety...

About the company:NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of...

About the company:NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of...

We are looking for a Quality Auditor for our Outbound Sales Process. The Quality Auditor will be responsible for ensuring that our outbound sales process is efficient, effective and complies with all relevant regulations. The successful candidate must have experience working in a quality assurance role and ideally within an outbound sales team.Key...

About the company:NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of...

Job Title: Quality AnalystLocation: Gurugram, IndiaAbout noon is a technology leader with a simple mission: to be the best place to buy and sell things.In doing this we hope to accelerate the digital economy of the Middle East, empowering talent and businesses to meet the full range of consumers' online needs.noon operates without boundaries; we are...

The opportunityThis is an opportunity to grow your career with a market-leading multi-national project management consultancy.Our values are integrity, safety first, client focus, and creating opportunities for our people. These values underpin everything we do and is what provides our people with opportunities to grow, develop and progress within a...

About us University Living is a global student housing marketplace that helps international students find the best place to stay near university campuses around the world. Currently, our platform offers 1.75Mn beds in 35K properties across 265+ international education hubs in the UK, Ireland, USA, Canada, Europe, Australia, New Zealand, Singapore & UAE....

Job Title: Quality AnalystLocation: Gurugram, IndiaAbout noon is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering talent and businesses to meet the full range of consumers' online needs.noon operates without boundaries; we are...