Senior Manager, Commercial

1 week ago

Bengaluru, Karnataka, India NTT DATA Full time

Job Description

NTT is a prominent global IT solutions and services organization focused on uniting individuals, data, and technology to shape a brighter and more sustainable future.

In today's interconnected world, establishing meaningful connections is crucial. At NTT, we bring together skilled individuals, top technology partners, and emerging innovators to help our clients tackle major technological, business, and societal challenges.

With a strong emphasis on people, NTT is dedicated to attracting top talent, fostering growth, and creating an inclusive environment where everyone's contribution is valued.

Excited about joining our team?

The Senior Contracts and Commercial Manager plays a vital role in enabling business operations and serves as a trusted advisor to executives, ensuring alignment with GBS strategy.

Working at NTT

Key Roles and Responsibilities:

  • Relationship Management:
    - Build strong relationships with GBS customers, both internal and external
    - Manage and facilitate regular and ad hoc internal Commercial, Financial, and Legal discussions with NTT and Service Providers to achieve objectives efficiently
  • Contracts Management:
    - Oversee contract obligations between Service Providers and NTT within GBS
    - Supervise contract execution to ensure full compliance with regulatory standards
    - Ensure adherence to NTT Group Legal, Risk Compliance, and Infosec guidelines
    - Handle Change Requests governance process with Service Providers and NTT
    - Support and oversee contract negotiations, including Change Requests, for existing and additional services
    - Act as a liaison between NTT Group legal and Service Providers
  • Commercial Management:
    - Responsible for overall commercials with Service Providers, managing any change requests or operational adjustments
    - Manage GBS profit and loss and business case
    - Ensure accuracy of monthly invoices from Service Providers and timely payment
    - Ensure alignment of charge variations from Service Providers with internal NTT stakeholders
    - Lead commercial reviews and negotiations for existing and additional services

Academic Qualifications and Certifications:

  • Minimum - Bachelor's degree (Finance, Business Management preferred)

Required Experience:

  • - 8-10 years of experience in contracts and commercial, including financial and pricing in the BPO industry
    - Experience in Transactional Pricing, Change Control Process, and Project Management
    - Strong interpersonal skills for effective stakeholder relationships
    - Proficiency in conflict management, negotiation, customer focus, and problem-solving
    - Expertise in supplier management within contracts and commercial areas, working globally with various Service Providers
    - Experience handling confidential documents and understanding confidentiality obligations
    - Excellent written and verbal communication skills for effective presentation and articulation of ideas
    - Willingness to work in a global setting that may require travel

Skills Summary

Business Growth, Business Profitability, Contract Negotiations, Financial Acumen, People Management, Sales Enablement, Sales Proposals

Workplace type: Hybrid Working

Equal Opportunity Employer

NTT is dedicated to fostering diversity with an inclusive global culture as an Equal Opportunity Employer. We are committed to providing a fair and harassment-free environment, without discrimination based on various factors.

Join our expanding global team and advance your career with us. Apply today.

What a career at NTT means:

  • Being part of a global pioneer: Gain exposure to Fortune 500 clients, world-leading technology partners, and a vast network of smart colleagues across 57 countries, operating in over 200 countries.
  • Being at the forefront of innovative technology: With a 150-year legacy of leveraging technology for positive change, including pioneering initiatives like the creation of Emojis and hosting 40% of the world's internet traffic on our network.
  • Making an impact: Contribute to meaningful work that shapes the future for clients, industries, and communities globally.
  • Being your best self: Embrace a progressive 'Connected Working' environment that prioritizes flexibility, connectivity, and well-being, promoting diversity and equal opportunities.
  • Owning and developing your career: Enjoy continual opportunities for personal and professional growth with access to industry-leading learning resources.

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