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Cash Application Team Leader

3 months ago

India Infinit-O Full time
Job Description
  • Posting, Adjustments, Unapplied
    • Responsible for posting accurately all incoming deposits in CAD and USD funds
    • Familiarize with customers specifications such as discounts
    • Ensure deliverables are prepared and posted in timely manner to produce accurate reports and provide up to date statement to customers
    • Responsible for processing adjustments such as Rebill, Credit Memo write-off, voids and Money Move and coding for month end report
    • Responsible in monitoring all unapplied payments, a weekly report is sent to inform assigned AR of the unapplied payments and for them to provide necessary information
  • Freight Auditor (support)
  • Retrieval of invoice and back up for some customer
  • Summary report for accessorial/counterchecking to Syncada website
  • Updating delivery schedule for P&G once a week
  • Maintain responsibility to ensure AR supplies remittance detail as needed
  • Manages the clients' email to ensure we are receiving all funds for remittances provided
  • Provide information on cash application issues to management
  • Participates on special requests as required
  • Provide quality, professional customer service to internal
  • Team Lead duties:
    • Establish and execute the processes and procedures
    • Establish and manage the achievement of Key Performance Indicators (KPIs)
    • Monitor and evaluate all processes and implement improvement to ensure clients receive appropriate and high-quality services as committed
    • Perform daily and monthly auditing of work processes
    • Monitor and assist team members in the daily operation aspects of the project including reviewing the status and performance against targets, performing root cause analysis of variances and making improvements to meet the targets
    • Coach, guide and train team members by providing excellent service
    • Provide assistance to team members in accordance with established practices and procedures
    • Provide reports as agreed with client
    • Assist in hiring, selection and training of new team members.
Requirements
  • College Degree required
  • 3-5 years work experience
  • 2+ years supervisory experience
  • Experience in accounting an asset
  • Experience in Microsoft Great Plains an asset
  • Type 40 WPM
  • Good Microsoft Excel skills