Order to Cash

7 months ago

India CSC (Corporation Service Company) Full time

**Job Title **:Order-to-Cash Specialist

**Location **:Bangalore

**Schedule/Hours Worked**:
**Intro**:
As a Order-to-Cash Specialist, you will have responsibility and ownership for ensuring accurate invoicing to our clients for services provided and to process customer receipts. Someone who is highly organized and thrives in a fast-paced environment will do well in this position. Our most successful employees are service-oriented and work well as a team player.

**Some of the things you’ll be doing**:

- Update and maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
- Ensure accurate and timely processing of new client contracts (in CRM and ERP)
- Ensure accurate and timely processing of new client services, and other change requests including properly approved credit notes (in CRM and ERP)
- Process annual indexation of client contracted fees
- Maintain client master data management
- Follow processes and procedures in order to complete billing tasks according to the quality standards
- Researching of issues related to unidentified payments
- Processing of customer refunds related to duplicate or erroneous payments
- Handling of credit card chargebacks and returned check deposits
- Processing of adjustments related to cash posting discrepancies
- Monitor weekly timely submission of timesheets
- Support Business Units in researching and resolving invoice discrepancies and issues
- Support Business Units with data management
- Produce reports and analysis of Work In Progress (WIP)/Billing/receivables
- Provide supporting documentation for audits

**What technical skills, experience, and qualifications do you need?**
- Graduate/Post Graduate with Accounting as a Major
- 8+ experience in order-to-cash process, with hands on experience of order management/project administration, customer invoicing
- Strong communication skills, with proficiency in written and verbal English. Knowledge of additional languages would be a plus
- Good understanding of the order-to-cash process
- General knowledge of various banking transactions (ACH, Wire Transfer, Credit Card, etc.)
- Understanding of Shared Service Center finance End to End processes focusing on AR related tasks
- Experience of working in an ERP environment; Preferably SAP or Oracle
- Working knowledge of MS Office, with a good understanding of MS Excel

**Other Skills**
- Must be tenacious and able to adapt to a challenging environment
- Delivery oriented - committed to supporting and delivering quality outcome and able to drive stakeholders accordingly
- Committed to delivering on time and meeting deadlines
- Attention to detail and responsiveness
- Interpersonal skills - able to build strong relationships with internal stakeholders
- Ability to interact and participate/lead meetings at any level
- Self-starter - must have energy, confidence and ability to contribute to the process improvement

**ABOUT US**

We are the premier global business, legal, and financial services company providing knowledge-based solutions to clients worldwide. Based in Wilmington, Delaware, USA, we have locations and capabilities in more than 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, with more than 7,500 employees. We are the business behind business.®

Working with us means entering a dynamic, international, and growth-oriented company. Diverse teams give us a competitive advantage and drive innovation. We’re committed to attracting, developing, and retaining talented people who create an environment where everyone is valued and respected. CSC is an equal opportunity employer.
- CSC is a great place to work with smart and dedicated people. We’ve been voted a Top Workplace every year since 2006.
- We offer challenging work and career opportunities. Many positions are filled with internal moves and employee referrals.
- CSC offers excellent benefits. Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
- Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.- As CSC is actively hiring around the world, we may retain your CV in our database for other opportunities, unless you direct us otherwise. _

**WHY WORK WITH CSC?**

At CSC®, we’re always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That

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