Senior Project Manager
1 week ago
As a leading global market research company, Market Xcel is seeking dynamic offline Senior Project Managers to join our project management team.
The candidate is responsible for managing Market-Xcel' domestic offline projects and will be the primary point of contact for our esteemed clients during the course of a project.
Responsibilities include:
monitoring project progress and ensuring timelines are met, maintaining relationships with clients, vendor/field agency selection along with oversight, and ensuring that delivery of the project is within budget and scope.
If you're looking for a company that strives to create a work environment that encourages and compliments you, you're curious, a critical thinker able to think outside the box, like challenges and are passionate about what you do, we definitely want to speak with youTitle:
Senior Project Manager
Department:
Project Management Team
Reporting Manager:
Team Lead
Location:
Mumbai
Hybrid:
No
Travel Required:
Yes
Travel Frequency (If yes in Travel required): Once a month
Specify Time Zone:
IST
Roles & responsibilities
Client Oversight:
1. ∙ Organize and participate in client meetings2. ∙ Prepare and communicate client project status updates3. ∙ Create facility/project details for clients4. ∙ Ensure client compliance requirements are met5. ∙ Seen as the day-to-day resource for milestone updates and overall management of the project6. ∙ Provides support to the client lead in conversations with difficult clients7. ∙ Works with project team to gather feedback on project post completion of study
Compliance Requirements:
1. ∙ Ensure project staff have proper experience and training2. ∙ Submission of reconciliations as required by client3. ∙ Project closeout oversight and review4. ∙ Preparation and oversight for internal/external audits5. ∙ General understanding of Market research regulation and guidelines6. ∙
Fieldwork Management:
1. ∙ Project Planning, budget management & productivity2. ∙ Act as a source of advice on project feasibility.3. ∙ Manage research projects of different levels of complexity.4. ∙ Manage multiple projects successfully by planning and prioritizing.5. ∙ Proactively plan suggest and agree project deadlines with client / CS.6.
∙ Demonstrate understanding of questionnaire design and able to use a consultative approach to suggest alternatives to client / CS.7.
∙ Project management using PMS (project management software)8. ∙ Schedule and lead kick-off meeting9. ∙ Direct field management oversight10. ∙ Advising on in-field data verification checks and general quality checks.11. ∙ Lead daily/weekly project calls for project oversight.12. ∙ Monitoring progress of projects and adjusting as needed to meet project goals.13. ∙ Supporting team and clients in developing SOP, Project flows and project planning.14. ∙ Troubleshoot fieldwork issues.15. ∙ Project cost management and maintaining project profitability16. ∙ Oversight of all incoming and outgoing project documentation/materials17. ∙ Provide technology support18. ∙ Own the formal Project close-out process including customer satisfaction survey and project competition certificate.19. ∙ Work closely with all departments to achieve best solutions and service for Market-Xcel's clients.20. ∙ Work closely with Sales Teams and Client Services Director to develop solid and lasting client relationships.Vendor Management
1. ∙ Research/onboarding of new vendors2. ∙ Commissioning and aiding in selection of vendor(s)3. ∙ Generating, issuing, and monitoring of vendor purchase orders4. ∙ Review and approval vendor invoices5. ∙ Provide end-of-project notes regarding vendor performance per project
Operational Excellence and Innovation:
1. ∙ Assists in development of project management best practice documentation2. ∙ Work with the leads to develop a pilot and implement new respondent recruiting strategies3. ∙ Supports inserting efficiencies into the project management process4. ∙ Participate in quarterly and annual reviews
Experience & Qualification
1. ∙ Bachelor's Degree or equivalent2. ∙ Candidates with PMP certifications are preferred3.
∙ 5+ years of offline project management experience with a client-facing role and 7+ years' overall experience in market research industry4.
∙ Good Experience of handling FMCG projects – Qual & QuantSkills
1. ∙ Competency in Word, PPT & Excel (vlookup, Pivot, etc)2. ∙ Strong communication/interpersonal skills3. ∙ Understanding of MR techniques such as random/ Kish selection/Sampling/RHR/Purposive etc4. ∙ Time management/Priority Management skillset5. ∙ Ability to make decisions, problem-solve, take responsibility and be adaptable6. ∙ Ability to work well in a team environment7. ∙ Solutions-oriented; ability to offer perspective on process efficiencies8. ∙ Motivated, proactive, flexible, accurate and driven9. ∙ Good organizational skills, combined with the ability to multi-task and prioritize potentially conflicting work demands10. ∙ Knowledgeable in related and applicable technologies11. ∙ Proficiency in reports & analysis will be an added advantage.
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