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India Site Leader LMS SAAS Company
3 months ago
Our GyrusAim LearningManagement System (LMS) is a leading B2B SaaS service that has beenconsistently recognized among the Top 20 LearningSystems.
Weare seeking a dynamic and experienced Site Leader to oversee ouroperations in India.As a key member of our leadership team youwill be responsible for managing and coordinating the activities ofour remote office ensuring alignment with company goals andobjectives.
This role requires strong leadership skills excellentcommunication abilities and a deep understanding of softwaredevelopment processes with SAASproducts.Responsibilities:
Leadership and TeamManagement:
Leadand manage a team of software engineers business analysts designersquality assurances and other professionals at our Surat Indiaoffice as well as remote employees in India fostering a positiveand productive workenvironment.
Conductregular performance evaluations set clear objectives and providefeedback to facilitate professionalgrowth.
OperationsOversight and ProjectExecution:
Overseedaytoday operations of the office and remote employees ensuringadherence to
project timelines
quality standardsand bestpractices.
Collaboratewith crossfunctional teams including product management engineeringdesign quality assurance operations marketing and sales to ensureseamless projectexecution.
Identifyopportunities for process improvements and implement strategies toenhance efficiency andproductivity.
Ensurecontinued compliance with ISO 9001 and ISO27001
Manageorganization budget andexpenses.
StrategicPlanning andExecution:
Contributeto the development and execution of the companys strategicinitiatives with a focus on achieving business objectives in theIndian and Globalmarkets.
Monitorindustry trends competitor activities and market dynamics toidentify opportunities for growth andinnovation.
CommunicationandCollaboration:
Serveas the primary point of contact for all communication between theremote office and headquarters ensuring alignment with corporatepolicies andguidelines.
Fostera culture of open communication transparency and collaborationamong team members locally andglobally.
Facilitateregular meetings updates and knowledgesharing sessions to keep theteam informed andengaged.
PerformanceMonitoring andReporting:
Establishkey performance indicators (KPIs) and metrics to measure thesuccess and effectiveness of the remoteoffice.
Analyzedata generate reports and present findings to senior managementhighlighting achievements challenges and opportunities forimprovement.
Implementcorrective actions as needed to address performance gaps and ensurecontinuousimprovement.
TalentAcquisition andDevelopment:
Manageand collaborate with the HR team to attract onboard and retain toptalent for the remoteoffice.
Participatein the recruitment process including interviewing candidates andevaluating their technical and culturalfit.
Supportteam members professional development and career growth throughtraining programs skillbuilding initiatives and career pathplanning.
Requirements
Masters degree in Computer Science Engineering Business Administration ora related field; advanced degreepreferred.
Provenexperience of 10 years in a leadership role within a product basedsoftware development organization with a track record of success inmanaging remoteteams.
Strongunderstanding of software development methodologies tools andtechnologies with experience in Agile and DevOpsenvironments.
Excellentleadership communication and interpersonal skills with the abilityto inspire and motivate team members across geographicallydistributedlocations.
Strategicthinker with the ability to develop and execute plans to achievebusiness objectives in a dynamic and competitivemarket.
Resultsorientedmindset with a focus on driving performance innovation andcontinuousimprovement.
Provenability to build and maintain strong relationships withstakeholders at all levels of theorganization.
Experienceworking in a multinational company or multicultural environment isaplus.
Flexibilityto work across different time zones and travel occasionally asneeded.
Gyrusis built on core values of Customer first responsiveness prioritycourtesy and respect; integrity and commitment we do as we say;quality in everything we do; a positive team approach; and aninnovation and learning mindset.
Join our team and playa key role in shaping the future of our software companysoperations in India Apply now to be considered for this excitingopportunity.
Benefits 1.5 DaysWorking :
Employees will enjoy abalanced worklife schedule with a fiveday workweek providing ampletime for personal pursuits andrelaxation.
WorkHours Flexibility :
We understandthe importance of accommodating individual schedules andcommitments. Our flexible work hours policy allows employees totailor their workday to suit their needs promoting productivity andworklifeharmony.
Learning& Development :
Weprioritize the growth and development of our employees. Throughvarious learning and development initiatives including trainingprograms and workshops we empower our workforce to enhance theirskills and advance theircareers.
QuarterRewards Program :
Recognizing andrewarding outstanding performance is integral to our culture. Ourquarterly rewards program acknowledges employees who demonstrateexceptional dedication innovation and results in theirroles.
YearlyPerformancebased Appraisal :
Webelieve in fostering a culture of accountability and excellence.
Our yearly performancebased appraisal process provides employeeswith valuable feedback on their achievements and areas forimprovement ensuring alignment with organizational goals andobjectives.
FestivalCelebrations :
We value diversityand inclusivity and we celebrate festivals and cultural events tofoster a sense of community and belonging among our employees.
Through festive celebrations we embrace the richness of Indiascultural heritage and encourage camaraderie within theworkplace.Thesebenefits collectively contribute to a positive and fulfilling workenvironment where employees are supported in their professionalgrowth and personal wellbeing. Join our team and experience arewarding career journey withus.
Key
Responsibilities:
Develop and execute comprehensive marketingstrategies to promote the LMS SaaS product and drive customeracquisition, retention, and engagement. Collaborate withcross-functional teams (product, sales, customer success) to definetarget audience, value proposition, and competitive positioning.
Create and manage marketing campaigns across various channels,including email, social media, content marketing, and paidadvertising. Conduct market research to identify customer needs,market trends, and opportunities for product differentiation.
Generate compelling and persuasive marketing content, includingwebsite copy, blog articles, case studies, and sales collateral.
Monitor and analyze marketing campaign performance using data andanalytics tools to optimize conversions and ROI. Build and maintainrelationships with industry influencers, partners, and otherstakeholders. Stay updated with industry trends and best practicesand apply them to the marketing strategy. Manage the marketingbudget, allocate resources efficiently, and report on results tosenior management. Lead and mentor the marketing team, fostering acollaborative and high-performance culture.
Capabilities:
5+ yearsof experience developing and executing successful marketingcampaigns across multiple channels (e.g., email, social media, paidadvertising, content marketing, etc.) Understanding of SaaS productmarketing and experience collaborating with product teams toidentify features and benefits, user personas, and customer painpoints.
Analytical skills to interpret and utilize data frommarketing campaigns to improve conversions and ROI. Excellentcommunication and writing skills to create compelling copy formarketing materials, websites, social media, and email campaigns.Ability to set and achieve measurable marketing goals and tightdeadlines. Familiarity with marketing automation and CRM tools likeZoho, HubSpot, Marketo, Salesforce, etc.
