Client Service Representative

1 week ago


Jaipur, Rajasthan, India SAADAA Sustainable Designs And Technologies Pvt. Ltd Full time

About SAADAA
A direct-to-consumer digital-first brand, our vision is to advocate the सादा / SAADAA way of living.

We believe in Integrity, Work Ethics & Drive > Talent

Our mission is simple:
make it easy to be more conscious with innovative products in reusable packaging that are convenient, effective, and affordable

Less, but better | #RAHO SAADAA, #PEHNO SAADAA

" TOP 1% D2C brand in India and we have grown from 0 to ₹ 25 Crore in less than 1000 days while being bootstrapped and profitable "

If you are a doer, entrepreneurial, and hungry to learn - look at our openings below and apply.

Job Location - Jaipur, Rajasthan

Job description


As a Customer Support Representative, your job is to help sales prospects become active users of your products and support current customers regarding their queries.


Responsibility:

  • Verification of customer's orders with its purchased product and address with pin code
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update our internal databases with information about technical issues and valuable discussions with customers
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback and share it with our Product, Sales, and Marketing teams

Skills:

  • Customer Service Experience is an added advantage.
  • Exceptional communication skills
    English & Hindi are a must, any extra language is a bonus
  • Result Driven, Quick learner.
  • Comfortable with technology
  • Sound knowledge of MS Office and advanced Excel is an added advantage
  • Troubleshooting customers' issues and providing timely resolution.
  • Excellent interpersonal skills.

Salary:
Up to ₹25,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Ability to commute/relocate:

  • Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • What are your salary expectations? (INR/Month)
  • What was your last drawn salary? (INR/Month)
  • Are you an immediate joiner?

Experience:

  • Customer relationship management: 1 year (required)

Language:

  • English (required)

Shift availability:

  • Day Shift (required)

Work Location:
In person

  • Jaipur, Rajasthan, India SAADAA Sustainable Designs And Technologies Pvt. Ltd Full time

    About SAADAAA direct-to-consumer digital-first brand, our vision is to advocate the सादा / SAADAA way of living.We believe in Integrity, Work Ethics & Drive > TalentOur mission is simple: make it easy to be more conscious with innovative products in reusable packaging that are convenient, effective, and affordableLess, but better | #RAHO SAADAA,...


  • Jaipur, Rajasthan, India Growspace M2M Service Provider Full time

    This is a leadership role where the hired person will be accountable for delivering Wow Experience to our customers. The person will be the face for all kinds of Service-related issues of the key customer accounts.The person will be leading a team of Support Executives to perform day-to-day activities around SIM activations, SIM inventory management, MIS,...


  • Jaipur, Rajasthan, India Junior's Brands Private Limited Full time

    Company DescriptionJunior's Brands Private Limited (JBPL) is an ideal platform that celebrates young talent and cultivates a heritage of fashion in the children's fashion industry. Based in Jaipur, JBPL works with a vision to integrate India's kids fashion industry into the global market by amplifying brand value and showcasing the true essence of each...


  • Jaipur, Rajasthan, India Junior's Brands Private Limited Full time

    Company DescriptionJunior's Brands Private Limited (JBPL) is a fantastic platform that celebrates and nurtures young talent while upholding a rich heritage in the children's fashion sector. Situated in Jaipur, JBPL endeavors to connect India's kids fashion industry with the global scene by enhancing brand value and showcasing each brand's unique essence. The...


  • Jaipur, Rajasthan, India Ace computer Education Full time

    Teleperformance is an Omnichannel company headquartered in France. The company specializes in outsourced Omni-channel customer experience management, also known as Business Process Outsourcing (BPO).Job Function- :Experience- Fresher/6 months experience preferredSpecialization**- OperationsLevel**- ExecutiveIndustry**- CRM/CallCentres/BPO/ITESLocation**-...


  • Jaipur, Rajasthan, India Ace computer Education Full time

    A brief Introduction of Teleperformance:Teleperformance is an Omnichannel company headquartered in France. The company specializes in outsourced Omni-channel customer experience management, also known as Business Process Outsourcing (BPO).Experience:Fresher/6 months experience...

  • Client Servicing

    1 week ago


    Jaipur, Rajasthan, India Dreamcast Full time

    Job brief:We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.Responsibilities: Serve as the lead point of contact for all customer account...


  • Jaipur, Rajasthan, India Growspace M2M Service Provider Full time

    This is a leadership role where the hired person will be accountable for delivering Wow Experience to our customers. The person will be the face for all kinds of Service-related issues of the key customer accounts.The person will be leading a team of Support Executives to perform day-to-day activities around SIM activations, SIM inventory management, MIS,...


  • Jaipur, Rajasthan, India OneTouch Technology Solutions Full time

    We are looking for chat support representatives who are sharp and are proficient in English.Who are ready to work in Night Shift / Rotational shift,With Strong aptitude and problem-solving skills, and can withstand pressure.can prioritize tasks and is organized, trustworthy, truthful, and obedient.Job Types: Full-time, FresherSalary: ₹8, ₹10,000.00 per...


  • Jaipur, Rajasthan, India Protocloud Technologies Pvt Ltd. Full time

    Job location: JaipurQualification: MBA (Sales and Marketing)Skills: Good communication skills, negotiation skills, problem solving skillsDuration: 6 Months of internship (No fixed stipend, will be based on sales)Key Responsibilities: Present our services in a compelling way, highlighting the benefits and value they offer to clients. Build and maintain...


  • Jaipur, Rajasthan, India HyreFox Consultants Full time

    Designation-Brand Representative Luxury Brand Representative, who has insightful understandingof high-end luxury and can professionally handle HNI clients. The candidateshould be versatile, highly motivated, dynamic with a pleasing personality,having excellent communication skills to advise/deal with HNI clients &build relationships by unmatched servicing...


  • Jaipur, Rajasthan, India Charu Papers Full time

    # Urgent Hiring for Client Support Team #Location: JaipurExperience:3 yearsSalary: Lacs paRoles and Responsibilities: Quick, professional, and meticulous in handling client inquiries regarding quotes, orders, status requests, complaints, etc. Interdepartmental communication & performance to meet client needs. Proofreading designs and ensure they are as per...


  • Jaipur, Rajasthan, India Center for Business and Technology Full time

    We are seeking a motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will play a crucial role in providing exceptional service to our customers and clients through telephone interactions. Your primary responsibility will be to handle incoming calls, address inquiries, resolve issues, and ensure a...

  • Tellecaller

    1 week ago


    Jaipur, Rajasthan, India Client of SolutionBox Full time

    TELE CALLER:A tele caller is responsible for making outbound calls to potential customers with the objective of promoting products or services and generating sales leads. Their main role is to engage with customers over the phone and convince them to take a desired action, such as purchasing a product, subscribing to a service, or setting up a meeting.Job...


  • Jaipur, Rajasthan, India Mulberry Foods Full time

    **Job Responsibilities: - * Generating leads. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports. Giving sales presentations to a range of prospective clients.**Education: - **Bachelor's Degree in any...


  • Jaipur, Rajasthan, India SUPER VOGUE Full time

    Job Description:We are currently seeking a highly motivated and results-oriented Sales Representative to join our dynamic sales team. As a Sales Representative, you will be responsible for promoting and selling our company's products or services to potential customers. Your primary goal will be to meet or exceed sales targets and contribute to the overall...


  • Jaipur, Rajasthan, India Addreach Media Full time

    Job Overview:Responsibilities:- Order Verification Calls: Contact customers to verify orders, ensuring accuracy and completeness of information provided. Address any discrepancies or issues promptly and effectively.- NDR Management: Proactively reach out to customers for Non-Delivery Reports (NDRs), investigate the reasons for non-delivery, and take...


  • Jaipur, Rajasthan, India Nlineaxis IT Solutions Pvt Ltd Full time

    Position Sales Development Representative ( SDR) Exp 4yrs + You are the superman, who is supposed to rescue the company and bring business to the company . Generating leads by tracking the prospective clients and fixing appointments and then giving proper presentations to the client.Job description:Identify new business opportunities and turn them into a...


  • Jaipur, Rajasthan, India Schindler Full time

    Location: Jaipur, Rajasthan, IndiaRequisition ID: 70372Schindler stands for mobility. Mobility needs experts.Join our team in Jaipur.Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the...


  • Jaipur, Rajasthan, India Vital Food Products Full time

    Job Title: Field Sales Executive - FMCG SectorWe're on the lookout for a proactive Field Sales Executive to join our team in the fast-moving FMCG sector. Your role will involve on-the-ground activities to drive sales, foster customer relationships, and meet revenue targets.Responsibilities:Execute effective sales strategies to achieve and surpass sales goals...