Head of Digital Payments Acceptance

2 weeks ago


India Finclude Full time
Job Description
JOB SUMMARY / PURPOSE:

The Head of Payment Acceptance is a senior leadership position responsible for driving the payment acceptance channel development and leading market share of POS, Soft POS, QR, and IPG. This role will manage relationships with chain and retail merchants, ensuring high service quality and optimizing transaction throughput.
JOB RESPONSIBILITIES

Deployment and Market Penetration:
- Drive the deployment of digital payment channels such as POS, Soft POS, QR, and IPG (Internet Payment Gateway / ecommerce merchants).
- Develop and execute strategies to increase market share and adoption of digital payment solutions.
Relationship Management:
- Manage relationships with chain merchants, retail merchants, super merchants, branch-less banking agents, and the international tie-ups for remittances.
- Ensure high service quality and satisfaction for merchants and agents.
- Foster strong relationships with key stakeholders to support business objectives.
Service Quality and Throughput Management:
- Ensure high service quality standards for merchants and agents.
- Oversee merchant throughput mandates, including cash management, wallets, cash-in/cash-out processes.
- Monitor and optimize merchant throughput to meet business targets.
- Strong liaising with vendors in order to bring latest and cutting edge payment technologies.
Compliance and Controls:
- Ensure compliance with regulatory requirements and internal controls for merchants and agents.
- Develop and implement policies and procedures to maintain compliance and mitigate risks.
Performance Management:
- Achieve agency KPIs, focusing on performance metrics and targets.
- Lead initiatives for agent channel optimization and distribution channel development.
- Monitor and analyze performance data to identify areas for improvement
Channel Development:
- Develop and implement strategies for distribution channel development.
- Enhance the agent network to support business growth and expansion.
COMMUNICATIONS AND WORKING RELATIONSHIPS:

Internal:
  • IT
  • Operations
  • Compliance
  • Branches
  • Products
  • Sales
External:
  • MasterCard
  • VISA
  • Etisalat
  • Super Merchants/ super agents
  • Third party acquiring partners
  • State Bank of Pakistan
WORKING ENVIRONMENT:
  • Office environment – 85 %
  • Offsite – 15 %
Requirements Minimum Qualifications:
Minimum Bachelor's Degree or Preferably MBA (from a reputed university)
Minimum Experience:
At least 12 years of experience in digital payments, merchant acquiring, or a related field, with a minimum of 5
years in a senior leadership role.
Job Specific Skills:
  • Merchant Acquiring
  • Stakeholder Management
  • Strong understanding of compliance and regulatory requirements in the financial services industry.
  • Key account relationship management
  • In-depth knowledge of digital payment solutions and market trends
  • Service Quality Management
  • Compliance and Risk Management
  • Performance Monitoring and Optimization
  • Distribution Channel Development
Behavioral Skills:
  • Strong leadership and people management skills.
  • Excellent relationship management and negotiation skills.
  • Ability to drive results and manage multiple priorities in a fast-paced environment.
Requirements
Minimum Experience: At least 12 years of experience in digital payments, merchant acquiring, or a related field, with a minimum of 5 years in a senior leadership role. Job Specific Skills: Merchant Acquiring Stakeholder Management Strong understanding of compliance and regulatory requirements in the financial services industry. Key account relationship management In-depth knowledge of digital payment solutions and market trends Service Quality Management Compliance and Risk Management Performance Monitoring and Optimization Distribution Channel Development

  • india Finclude Full time

    Job Description JOB SUMMARY / PURPOSE: The Head of Payment Acceptance is a senior leadership position responsible for driving the payment acceptance channel development and leading market share of POS, Soft POS, QR, and IPG. This role will manage relationships with chain and retail merchants, ensuring high service quality and optimizing transaction...


  • India Finclude Full time

    Job Description JOB SUMMARY / PURPOSE: This role will be responsible for managing the digital payments P&L, focusing on internet payment gateway solutions (IPG) and open banking partnerships with fintechs. The successful candidate will play a crucial role in driving the growth and success of our online payments and open banking initiatives.JOB...

  • Payments Analyst

    2 days ago


    india Initiate International Full time

    Job Description Are you a Payments Analyst  in the iGaming industry looking for an exciting new job  opportunity?  Our client is looking for a Payments Analyst to join their team in their Johannesburg  office. This role is critical in ensuring that players’ deposit and withdrawal experiences are efficient and effective. This requires ongoing...


  • India Appreciate Full time

    About AppreciateAppreciate makes investing in US stocks simple for beginners and pro-traders alike. Whether you’re taking your first steps in personal finance or making giant strides towards financial freedom, this app lets you chase your goals with a powerful AI recommendation engine.Job DescriptionAs the Head of Cross-Border Payments, you will lead our...


  • India Appreciate Full time

    About Appreciate Appreciate makes investing in US stocks simple for beginners and pro-traders alike. Whether you’re taking your first steps in personal finance or making giant strides towards financial freedom, this app lets you chase your goals with a powerful AI recommendation engine. Job Description As the Head of Cross-Border Payments, you will lead...

  • Head of Digital

    2 months ago


    india Pixel Web Solutions Full time

    Company Description Pixel Web Solutions is a leading web and mobile application development company located in Madurai. With a combined team size of 120+ developers, we specialize in offering MVP software for blockchain startups and enterprises. Our expertise includes technologies like Node.js, Angular.js, React.js, Laravel, Flutter, Java, Swift, Mongo...

  • Payments Manager

    3 months ago


    india Initiate International Full time

    Job Description Are you a Payments Manager  in Johannesburg  who is ready for an exciting new job  opportunity? Operating at the forefront, our client plays a pivotal role in managing the intricate processes associated with onboarding and the ongoing administration of player payment solutions within their online casino platform. Their mission is clear:...


  • india UNISON INTERNATIONAL CONSULTING (The Recruitment Company) Full time

    Job Title: Digital Marketing Head Location: Gurgaon, India Industry: Consumer Durables CTC: Up to 1.5 Cr PA Job Description: We are seeking an experienced and dynamic Digital Marketing Head to lead our digital marketing efforts in the consumer durables industry. The ideal candidate will be responsible for developing and implementing comprehensive...


  • india Finclude Full time

    Job Description JOB SUMMARY / PURPOSE: This role will be responsible for managing the digital payments P&L, focusing on internet payment gateway solutions (IPG) and open banking partnerships with fintechs. The successful candidate will play a crucial role in driving the growth and success of our online payments and open banking initiatives.JOB...


  • india TargetG: Digital Marketing Agency Full time

    JOB DESCRIPTION ROLE: HEAD OF CLIENT SERVICES Company Description TargetG is a digital marketing agency located in Bengaluru. We specialize in amplifying brand presence through brand-led design and data-driven strategies. Our passionate team of digital experts is dedicated to crafting campaigns that resonate, engage, and convert. We have partnered with...

  • Head Counselor

    2 weeks ago


    India ALLEN Digital Full time

    We are looking for a Head Counselor to join our team at ALLEN Digital. Qualifications: Master's degree in Psychology, Counseling, Educational Leadership, or a related field. Minimum of 5 years of experience in educational counseling, with 3 years in a leadership role, preferably in an academic setting facing similar challenges. Strong leadership and...

  • Head Counselor

    1 month ago


    india ALLEN Digital Full time

    We are looking for a Head Counselor to join our team at ALLEN Digital. Qualifications: Master’s degree in Psychology, Counseling, Educational Leadership, or a related field. Minimum of 5 years of experience in educational counseling, with 3 years in a leadership role, preferably in an academic setting facing similar challenges. Strong leadership and...


  • india Oswaal Books Full time

    Head of Digital Marketing Job Title: Digital Marketing Head Experience: 10 - 15 years Location: M.G Road, Agra Job Type: Full-time Job Specification: We are seeking a highly experienced and dynamic individual to join our team as Lead - Digital Marketing. In this role, you will be responsible for developing and executing comprehensive digital marketing...


  • india Siemens Energy Full time

    Head of Digital Transformation About the Role Location Global India Haryana Gurugram Remote vs. Office Hybrid (Remote/Office) Company Siemens Energy Industrial Turbomachinery India Private Limited Organization Transformation of Industry Business Unit Electrification - Automation - Digitalization Full / Part time Full-time Experience...


  • india Balaji Ads Full time

    This is a full-time on-site role as a Head of Digital Marketing at Balaji Ads, located in the Kolkata metropolitan area. As a Digital Marketing Directors are generally responsible for planning, developing, implementing and managing the overall digital marketing strategy. In addition, you will be responsible for managing, guiding and training digital...

  • Digital Business Head

    1 month ago


    india Media company Full time

    We are looking for a Digital Business Head. The organization's self-serve online media platform enables advertisers to discover 4.5Lakh+ media options across 11 media verticals and the organization then fulfills their campaign requirements by planning and buying the media and executing the campaigns. They have serviced over 4000 clients to date and have more...

  • Head of Ecommerce

    2 months ago


    india Blu Digital Full time

    Head of Ecommerce Newcastle  Our client, a sleeping giant in the world of ecommerce is currently looking for a Head of Ecommerce. The role will be working for one of the fastest-growing businesses in its sector.  The role will be centered around ecommerce trading, merchandising and product. You will be managing a team of two with an opportunity to...

  • Head of Ecommerce

    2 weeks ago


    India Blu Digital Full time

    Head of Ecommerce Newcastle Our client, a sleeping giant in the world of ecommerce is currently looking for a Head of Ecommerce. The role will be working for one of the fastest-growing businesses in its sector. The role will be centered around ecommerce trading, merchandising and product. You will be managing a team of two with an opportunity to grow...

  • Head of Ecommerce

    2 weeks ago


    india Blu Digital Full time

    Head of Ecommerce Newcastle  Our client, a sleeping giant in the world of ecommerce is currently looking for a Head of Ecommerce. The role will be working for one of the fastest-growing businesses in its sector.  The role will be centered around ecommerce trading, merchandising and product. You will be managing a team of two with an opportunity to...

  • Head of Sales

    1 month ago


    india Blufig Digital Private Limited Full time

    Job Description About Us: Blufig is a full-service B2B marketing agency. We work with B2B tech brands helping them realize their digital aspirations. Having worked with 130+ brands, we are on track to disrupt the agency marketplace with cutting-edge marketing solutions.The Role: We are seeking a dynamic and experienced Sales Head to lead our sales...