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Portfolio Head – Online Payments
2 weeks ago
JOB SUMMARY / PURPOSE:
This role will be responsible for managing the digital payments P&L, focusing on internet payment gateway solutions (IPG) and open banking partnerships with fintechs. The successful candidate will play a crucial role in driving the growth and success of our online payments and open banking initiatives.
JOB RESPONSIBILITIES:
- Strategy & Leadership:
Define and lead the strategic direction for the online payments and Open Banking portfolio and ensure alignment with the bank's overall business strategy. - P&L Management:
Oversee the full P&L for the online payment systems.
Implement strategies to drive revenue growth and profitability while managing costs effectively. - Product Development:
Lead the development and enhancement of UBL payment gateway and Open Banking offerings to ensure they meet market needs, regulatory requirements and prioritize product roadmap. - Relationship Management:
Build and maintain strong relationships with payment schemes, technology providers, regulatory bodies and other third-party agents to maximize value for the bank. - Strategic Projects:
Lead the product development of strategic projects like Raast and UBL Payments aggregator to maintain competitiveness. - Partnership development:
Identify and establish strategic partnerships with fintechs and other financial institutions for open banking initiatives.
Foster and maintain strong relationships with key stakeholders and partners - Market analysis:
Conduct market research and analysis to stay abreast of industry trends and competitive landscape.
Provide insights and recommendations to enhance the competitive positioning of UBL Pay's digital payment solutions. - Customer Focus:
Ensure exceptional customer experience and satisfaction across all digital payment and open banking services.
Gather and analyze customer feedback to continuously improve service offerings - Compliance & Risk Management:
Ensure all products comply with relevant laws and regulations.
Implement risk management strategies to protect the bank and its customers from financial risks. - Team Leadership:
Manage and mentor a team of product managers, analysts, and other supporting staff.
Foster a culture of innovation, collaboration, and accountability within the team.
- Minimum Bachelor's Degree or Preferably MBA (from a reputed university)
- At least 7-8 years of professional experience
- A background in managing P&L and Digital Payment products
- Leadership
- Digital Products
- Stakeholder Management
- Behavioral Skills:
- Problem Solving
- Decision Making
- Negotiation
- Strategic Thinking
Minimum Experience: At least 7-8 years of professional experience A background in managing P&L and Digital Payment products Job Specific Skills: Leadership Digital Products Stakeholder Management Behavioural Skills: Problem Solving Decision Making Negotiation Strategic Thinking
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