Implementation Analyst
7 days ago
Implementation Analyst
This position is a full-time opportunity with D Square located in Bangalore, offering the chance to work onsite.
Job Summary:
- The Implementation Analyst plays a vital role in implementing and configuring software solutions for clients, ensuring seamless deployment and integration with existing systems.
- The ideal candidate should possess strong analytical skills, technical expertise, and outstanding communication abilities to collaborate effectively with both clients and internal teams.
Must Have:
- 2+ years' experience in managing employee experience projects using Qualtrics.
- Hands-on experience in Qualtrics EX platform across various product SKUs.
- Familiarity with TextiQ, StatsiQ, Workflows, etc., is advantageous.
- Proficiency in MS Excel and Qualtrics survey platform.
- Excellent communication, presentation skills, and statistical knowledge are preferred.
Good to Have:
- Experience in HR/OB research and familiarity with statistical analysis tools like SPSS, R, or Python.
- Knowledge of experimental design, research methodologies, and data visualization tools.
- Familiarity with SQL and experience in a multinational organization is a bonus.
- Strong multitasking and analytical abilities.
- Collaborative skills in gathering client requirements, understanding business processes, and identifying system integration needs.
- Configuration and customization of software solutions based on client specifications.
- Technical support knowledge in Excel & SQL, as well as SSRS reports.
- Development and maintenance of implementation documentation and conducting user acceptance testing.
- Acting as a liaison between clients and internal teams to ensure project success.
- Monitoring implementation timelines, identifying risks, and implementing mitigation strategies.
- Bachelor's Degree or relevant experience in related fields required.
- Understanding statistical methods and data visualization tools.
- Experience in change management, project management, and communication strategies.
- Understanding of survey design best practices and platforms.
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