Implementation Analyst

7 days ago


Bengaluru, Karnataka, India D Square Consulting Services Pvt Ltd Full time
JD :

Implementation Analyst

This position is a full-time opportunity with D Square located in Bangalore, offering the chance to work onsite.

Job Summary:
  • The Implementation Analyst plays a vital role in implementing and configuring software solutions for clients, ensuring seamless deployment and integration with existing systems.
  • The ideal candidate should possess strong analytical skills, technical expertise, and outstanding communication abilities to collaborate effectively with both clients and internal teams.

Must Have:
  • 2+ years' experience in managing employee experience projects using Qualtrics.
  • Hands-on experience in Qualtrics EX platform across various product SKUs.
  • Familiarity with TextiQ, StatsiQ, Workflows, etc., is advantageous.
  • Proficiency in MS Excel and Qualtrics survey platform.
  • Excellent communication, presentation skills, and statistical knowledge are preferred.

Good to Have:
  • Experience in HR/OB research and familiarity with statistical analysis tools like SPSS, R, or Python.
  • Knowledge of experimental design, research methodologies, and data visualization tools.
  • Familiarity with SQL and experience in a multinational organization is a bonus.
  • Strong multitasking and analytical abilities.
  • Collaborative skills in gathering client requirements, understanding business processes, and identifying system integration needs.
  • Configuration and customization of software solutions based on client specifications.
  • Technical support knowledge in Excel & SQL, as well as SSRS reports.
  • Development and maintenance of implementation documentation and conducting user acceptance testing.
  • Acting as a liaison between clients and internal teams to ensure project success.
  • Monitoring implementation timelines, identifying risks, and implementing mitigation strategies.
  • Bachelor's Degree or relevant experience in related fields required.
  • Understanding statistical methods and data visualization tools.
  • Experience in change management, project management, and communication strategies.
  • Understanding of survey design best practices and platforms.


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