Implementation Specialist

1 week ago


Bengaluru, Karnataka, India Aerchain Full time

About Aerchain:
Aerchain, an avant-garde technology company, stands at the forefront of revolutionisingprocurement and sourcing operations through AI-powered solutions.

By embedding AI in thevery fabric of procurement, we're transforming the traditionally complex landscape into aseamless, efficient, and smart ecosystem.

With a robust reach spanning 15 countries and anetwork of over 70,000 suppliers, Aerchain is pushing the envelope of possibility, managing$8 billion+ in spend.

As a well-established 4-year-old start-up, we have successfully securedfunding and earned the trust of some of the largest global companies as our esteemedclients.

As a high-growth company experiencing 3X YoY expansion and witnessingsignificant market traction, we firmly believe that customer satisfaction is paramount to ourbusiness growth.


Position Overview:
Aerchain is seeking a passionate and driven Business Analyst to join our team. The idealcandidate will play a crucial role in understanding business needs, analyzing processes, andtranslating them into innovative technology solutions. The Business Analyst will collaboratewith cross-functional teams to ensure the successful delivery of Aerchain's AI-poweredProcurement platform to our clients.

Key Responsibilities:
1.

Requirements Gathering and Analysis:

  • Collaborate with stakeholders to elicit, analyze, and document business requirements.
  • Conduct thorough analysis of existing processes and systems to identify areas forimprovement.2.

Solution Design:

  • Work closely with the product and development teams to translate business requirementsinto technical specifications.
  • Design and propose innovative solutions that align with Aerchain's AI-driven procurementgoals.3.

Data Analysis:

  • Utilize data analytics to extract meaningful insights and identify trends relevant toprocurement processes.
  • Assist in the development of datadriven strategies for enhancing the efficiency of theprocurement platform.4.

Documentation:

  • Create comprehensive documentation for business processes, requirements, and systemdesigns.
  • Ensure documentation is maintained and updated to reflect any changes orenhancements.5.

Collaboration:

  • Work closely with crossfunctional teams, including product management, development,and quality assurance, to ensure seamless integration of business requirements

6 User Training and Support:

  • Provide training and support to end-users on new features and functionalities.
  • Address user queries and feedback to continuously improve the user experience.

Qualifications :

  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Proven experience as a Business Analyst in the B2B SaaS industry, preferably within aProcurement-focused environment.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication and interpersonal skills to effectively collaborate with diverseteams.
  • Familiarity with Agile methodologies and experience working in a dynamic startupenvironment.


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