Trainer - North & East, Gsf L&d

1 week ago


Kolkata, West Bengal, India ASSPL - Delhi Full time
Experience working with and delivering training/information to Associates and TL level employees

  • Experience in training content development
  • Expert in MS Excel and Powerpoint
  • Prior experience in Learning Management System
  • Work experience as a trainer.
  • Evidence of ability to prioritize, manage and complete projects with tight deadlines


Trainer - North, will be an active member of the entire North region and will lead the coordination and execution of Associates, TL Training and L3 onboarding activities.

Trainer will

  • Implement network standard training programs for Associates and Team Leaders (i.e., participating in and conducting needs analysis, skills development classes, crosstraining, calendar management etc.)
  • Partner with RLM and operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps
  • Proactively plan & implement learning initiatives to make a positive impact on key business safety, quality, productivity and customer experience metrics
  • Design/customize training content to meet regional needs and track compliance to these training materials
  • Analyze and understand data to suggest improvements for training and operations
  • Conduct Learning Ambassador training, certification, coaching and performance management. Ensure maintenance of LA pool.
  • Ultra-Fast Fresh, Sub Same Day
  • Conduct Training, Coaching, Audit for Associates to enhance capability, improve quality and productivity.


LM
  • Conduct on site/virtual training and JAM sessions for Delivery Associates, SSAs, TL's training
  • Maintenance of Learning board and visuals at the site. Ensure that learning visuals at site are UpToDate and maintained as per Central team guidelines.


Hubs, Hybrid
  • Conduct Training Warrior session and New AA training over virtual medium. Maintain training reports at site, region and organization wise.
Key job responsibilities

a)

Associate Onboarding:


FC

  • Onboarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
  • Track on site LBD status & monitor completion & defects
  • Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
  • Follow up with TLs and AMs for 222 Coaching completion
  • Daily LC monitoring and take action as per report
  • Conduct ILT / VILT for Associates ondemand topics
  • Work with Content developer to drive content creation, update, improvisation.
  • Drive adoption of learning intervention

b)

Associate Onboarding:

LM/Hybrid/3P Hubs/EF

  • Support the L&D POC in driving adoption of learning initiatives.

c)

Refresher Training:


FC/LM/Hybrid/3P Hubs/EF

  • Conduct Training sessions
  • Deploy
    FC Refresher Training on LMS
  • Alignment with Store POC/OE/TW for Training execution
  • Drive Completion in partnership with operations

d)

Learning Index Report:


FC/3P/LM

  • Route Plan Creation for
    FCs, LM, Hybrid, 3P & EF sites
  • Conduct Audit and drive through regional presence
  • Support in Learning Ambassador certification
  • Aligning Weekly Learning Calendar based on business priorities
  • Weekly/Monthly Calendar Creation
  • Weekly Learning Dashboard
  • Daily Dive Deep on critical problems discussed in DDD & drive closure on AIs
  • L&D WBR status and new task assignment
  • Traveling multiple sites Feedback collection and collations
  • Publish Learning Day End Report
Kolkata, WB, IND

  • Master's Degree in related field
  • Resume that shows steady progression in Training/Learning Management for the last 2+ years in a manufacturing/production/distribution leadership role
  • Ability to adapt well to fastpaced, yet ambiguous, environments with changing circumstances, direction, and strategy
  • Desire to thrive in a dynamic, growing environment
  • Previous Kaizen/Continuous Improvement experience


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