Head of Lending Technology
1 week ago
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
Role Overview:
The Lending Value Stream is 1of 5 strategic pillars within Wealth and Personal Banking (WPB) overseeing the technology management lifecycle for all WPB Retail Lending products including Loans, Credit Cards, Mortgages, Partnership Lending and Commercial corporate cards spanning 5 regions.
Reporting into the Global Head of Lending Technology, and working closely with the Regional WPB CIO, the regional Head of Lending Technology will be responsible for the oversight and management of Lending products for the region.
This role is a key position in the Lending Technology senior leadership team and will be instrumental in developing and delivering a Technology strategy that supports the significant pivot to our business growth in the region, sponsoring and driving the continued adoption and maturation of DevOps and agile principles.
The role will require regular interactions with Senior Executives across Business and Technology, as well as Audit and Regulators and will be accountable for driving the prioritization of the portfolio, service management, critical service, and risk reviews.
Responsibilities :
Responsibility for the Lending Technology portfolio within the market, executing the Technology strategy in alignment with the business strategy, to maximise portfolio growth, cost effectiveness, risk management, people management, and innovation Establish and drive strategic direction for the Lending technical estate Manage the balance between effective execution of day-to-day operations and services, whilst driving transformation agendas. Actively support incident and outage management and responses. End to end accountability of technology delivery in a high-growth digital environment, exhibiting strong ability to build and implement strategies for solving ambiguous customer-focused problems. Developing clear strategic priorities ensuring resources (capability, people & funding) are enabled to deliver new features and compelling services within Lending. Management of planning cycles aligned to quarterly business reviews. Full ownership of technology delivery roadmap, managing changes as they arise and keeping stakeholders focused on the agreed change outcomes and benefits. Enabling delivery by resolving major delivery ambiguities and removing major delivery blockers as required Obtaining buy in from and influencing senior management and stakeholders programme plans, commitments, changes including requirements, quality assurance plans, budget, scope, resources, risk mitigation and contingency plans. Foster and develop a customer centric ethos, use customer insight to continuously enhance a seamless customer experience, increasing loyalty, advocacy, and retention. Anticipates and identifies issues that impact on Wealth & Private Banking Technology and the Group's reputation and provide insight and counsel to the CIO, COO, ExCo and wider functions as required Ensure due diligence of appropriate business, IT and regulatory processes are followed when existing systems are modified, or new systems are developed with the objective of improving quality whilst increasing cost-effectiveness and achieving appropriate levels of risk-management. Ensure compliance with all relevant internal instructions (FIMs, GSMs, circulars) and external regulatory requirements, including the management of operational risk and adherence to the Group's standards of ethical behaviour Look to drive and champion Agile, DevOps with New Ways of Operating principles. Requirements Relevant experience in Technology preferably from BFSI Experience in understating of commercial drivers of point-of-sale lending products and credit risk Excellent understanding of current and future regulatory environments relating to Lending products Outstanding Technology leader who is passionate about driving the business agenda and strategic change in a matrix environment Strong background in transformation, portfolio management, risk, good judgment, process, and delivery focused Strong leadership, stakeholder, and people management skills, able to navigate across structures in complex business organisations Leading and directing executive and non-executive work groups effecting change through people in a large matrix organization Experience of leading teams in agile at-scale methods using DevOps tools and process Effective communication, influencing and negotiation and strong stakeholder management skills at all levels and across diverse, global teams and key stakeholders across regions Ability to apply risk assessment and management principles and processesYou'll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
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Head of Lending Technology
1 week ago
Pune, Maharashtra, India HSBC Full timeSome careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.Role Overview:The Lending Value Stream is 1of 5 strategic pillars within Wealth and Personal Banking (WPB) overseeing the technology management lifecycle for all WPB Retail Lending products including...
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