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Commercial Loan Servicing Associate
1 week ago
About this role:
Wells Fargo is looking for a Commercial Loan Servicing Associate.
Responsibilities:
- Provide support for servicing activities for commercial products, commercial real estate, and problem loans
- Coordinate resolution of open issues with customers; and interact with internal and external customers
- Offer customer service, loan and regulatory diligence, and ongoing portfolio maintenance for low to medium complexity tasks and deliverables
- Evaluate and upload data into the systems of record
- Act as an escalation point in resolving client issues
- Receive guidance from supervisors and exercise judgment within defined parameters while developing an understanding of function, policies, procedures, and compliance requirements
- Provide guidance and training to peers
- Ensure compliance with all bank policies, procedures, and regulatory requirements
- Provide information to managers, functional colleagues, and stakeholders, including internal or external customers if applicable
Required Qualifications:
- 6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through a combination of work experience, training, military experience, or education
We Value Diversity
At Wells Fargo, diversity, equity, and inclusion are valued in the workplace; hence, applications from all qualified candidates are welcome, regardless of various individual characteristics.
Employees at Wells Fargo play a vital role in maintaining strong customer relationships while upholding a culture focused on risk management and compliance. They are responsible for executing risk programs and adhering to policies and procedures to ensure the company's success. The emphasis is on proactive risk management, governance, and making sound risk decisions in line with business unit's risk appetite and compliance requirements.
Candidates applying for positions in the US: All qualified applicants will be considered for employment without discrimination based on various legally protected characteristics.
Candidates applying for positions in Canada: Employment applications are encouraged from all qualified candidates, with accommodations available for applicants with disabilities upon request.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, please visit the Disability Inclusion page at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo enforces a drug-free workplace. Refer to the Drug and Alcohol Policy for more details.
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