ClientView Change Senior Manager

1 week ago


Delhi, Delhi, India Boston Consulting Group Full time
WHAT YOU'LL DO
We are looking for a Change Manager with the experience and passion to help support ClientView, BCG's lead-to-cash solution which brings together pipeline, contracting, invoicing and collections and reporting into one single platform. The Change Manager will help design, develop and implement innovative, creative change management, engagement, training & awareness, and communications solutions. The individual occupying this role will be dedicated to tasks in several key areas:
  • Develop and lead change management efforts in AP Region and its systems (ANZ, NEA, SEA, IND, GC)
  • Help drive the continuous adoption of ClientView and development of the solution
  • Create stakeholder maps and change management plans and interventions
  • Develop and execute learning and development interventions to address capability gaps and support new functionality roll-outs (e.g., in-person training, develop guides or training videos), like full Costing and Investments functionality by mid-2025
  • Draft key communications strategies, plans and execute these, this includes designing compelling digital and visual communication multi-media materials (e.g. during key releases or updates)
  • Partner closely with key functional stakeholders (Finance, Legal, ClientTeam, Staffing, Practice Areas) to deliver effective change
  • Solicit and analyze feedback, and articulate areas to improve to support the continuous development of the solution
  • Monitor adoption and business usage metrics and identify areas requiring intervention; continue to evolve metrics definition as solution evolves
  • Play a key role in User Acceptance Testing to ensure the solutions meet the needs of end-users
  • Provide process support for key stakeholders
  • Actively work with workstreams and end users to help resolve problems to ensure a great user experience
  • Enable and coach senior leaders in BCG in adopting ClientView and integrating it into their workflows and habits
To be successful, you must demonstrate ability to work effectively with the solution experts, functional staff (Finance, Legal, Client Team etc), Consulting Staff and Senior Leaders. In addition, strong communications, project coordination and project management skills; experience in facilitation and communication among diverse stakeholders; strong written and verbal skills; and the ability to effectively team and communicate with internal and external resources at all levels of the organization are required. Creativity and an interest in digital solutions, as well as a general sense of curiosity and drive for excellence are all desired. YOU'RE GOOD AT
  • Working in a complex environment at pace – You are analytical and comfortable managing multiple deliverables with multiple inputs often with high impact, time sensitive requirements
  • Stakeholder Engagement – You can hear what someone needs, translate it into your own words, and create it. You are politically and organizationally savvy and can navigate/influence complex matrix organizations
  • Structuring and analyzing information. You can take an idea for organizing or analyzing data and turn it into a useful deliverable. Strong attention to detail
  • Culture and collaboration – you care deeply about the experience and engagement of your colleagues and believe in the core tenets of BCG's purpose statements
  • Learning and adapting – you are an eager and consistent learner, are naturally curious, open to feedback and interested in continuous improvement
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Education/Experience
  • 5+ years of applicable experience or BCG consulting team experience, particularly related work experience in project management change management, communications, public relations, design, or related fields
  • Bachelor's degree from an accredited academic institution with high academic achievement
  • Advanced studies or academic focus in change or organizational psychology, program management, communications or related areas preferred

Knowledge/Skills (job function, technical, computer, language)

  • Management consulting or professional services experience is preferred, as is global experience
  • Experience and expertise in digital tools preferred
  • Strong writing and editing skills, with an eye for detail
  • Strong working knowledge of PowerPoint, Excel, Word
  • Fluent in English (verbal and written); Additional languages a strong plus
  • High energy level and examples of creative execution strongly desired, along with an orientation towards achieving results
YOU'LL WORK WITH
Members of our finance team are responsible for preserving the intellectual capital, assets, and integrity of BCG. We make a decisive impact on the firm's direction, performance, and risk-management models. Finance jobs include accounting and reporting, planning and analysis, tax and treasury, financial systems, payroll, and executive compensation.

  • Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOWe are looking for a Change Manager with the experience and passion to help support ClientView, BCG's lead-to-cash solution which brings together pipeline, contracting, invoicing and collections and reporting into one single platform.The Change Manager will help design, develop and implement innovative, creative change management, engagement,...


  • Delhi, Delhi, India Next-Link Full time

    Job DescriptionSenior Change Manager – ensure proper communication and change management at different levels of organization. Map stakeholders, prepare comms and change plan per countries and global level, ensure proper engagement. Align with other Project change managers on communication and change elements, so we do not duplicate effort and overwhelm...


  • Delhi, Delhi, India IT for Change Full time

    Expected start date: July-August 2024Location: Bengaluru/RemotePosition: Full-timeApply by: 15 June 2024Do you think digital justice is a key developmental challenge of the 21st century?Are you interested in emerging policies that will shape the future of the digital society and economy?Does Big Tech's control over global digital infrastructures worry...


  • Delhi, Delhi, India IT for Change Full time

    Expected start date:July-August 2024Location:Bengaluru/RemotePosition:Full-timeApply by:15 June 2024Do you think digital justice is a key developmental challenge of the 21st century?Are you interested in emerging policies that will shape the future of the digital society and economy?Does Big Tech's control over global digital infrastructures worry you?These...


  • Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOThe continuous development and growth of our people is key part of BCG's People Promise and one of the highest priorities at BCG. As the Global Learner Portfolio Senior Manager for the Enterprise Services organization, you will be responsible for the roadmap, development, delivery, and continuous improvement of role-based learning journey for...


  • Delhi, Delhi, India Holistic Senior Care Full time

    Job briefWe are looking for a competitive and trustworthy Assistant Sales Manager to help us build up our business activities.OverviewAssistant Sales Manager are responsible for selling senior care services at home by our caregivers. They are often regarded as the face of the company and the primary point of contact for clients.Jobs and...


  • Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DO The continuous development and growth of our people is key part of BCG's People Promise and one of the highest priorities at BCG. As the Global Learner Portfolio Senior Manager for the Enterprise Services organization, you will be responsible for the roadmap, development, delivery, and continuous improvement of role-based learning journey for...


  • Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOThe continuous development and growth of our people is key part of BCG's People Promise and one of the highest priorities at BCG. As the Global Learner Portfolio Senior Manager for the Enterprise Services organization, you will be responsible for the roadmap, development, delivery, and continuous improvement of role-based learning journey for...


  • Delhi, Delhi, India GyanSys Inc. Full time

    Experience :11+ yrsLocation:RemoteKey Responsibilities:Change Management Strategy and Planning:Develop and implement a comprehensive change management strategy tailored to the needs of the ARIBA implementation project. This includes assessing the change impact, identifying stakeholders, and designing targeted interventions.Stakeholder Engagement:Identify and...

  • Programme Manager

    1 week ago


    Delhi, Delhi, India Centre for Social and Behaviour Change Full time

    The Centre for Social and Behaviour Change (CSBC), Ashoka University CSBC was founded by and is part of Ashoka University and is supported by the Bill and Melinda Gates Foundation. Since our inception, we have been dedicated to expanding and sharing knowledge and underscoring behavioural science's role in building public programmes that directly impact...

  • Programme Manager

    1 week ago


    Delhi, Delhi, India Centre for Social and Behaviour Change Full time

    The Centre for Social and Behaviour Change (CSBC), Ashoka University CSBC was founded by and is part of Ashoka University and is supported by the Bill and Melinda Gates Foundation. Since our inception, we have been dedicated to expanding and sharing knowledge and underscoring behavioural science's role in building public programmes that directly impact...

  • Secondary Editing

    1 week ago


    Delhi, Delhi, India Change Healthcare Full time

    Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.Overview...

  • Programme Manager

    1 week ago


    Delhi, Delhi, India Centre for Social and Behaviour Change Full time

    The Centre for Social and Behaviour Change (CSBC), Ashoka UniversityCSBC was founded by and is part of Ashoka University and is supported by the Bill and Melinda GatesFoundation. Since our inception, we have been dedicated to expanding and sharing knowledge andunderscoring behavioural science's role in building public programmes that directly impact society....

  • Senior Manager- HR

    1 week ago


    Delhi, Delhi, India Merito Full time

    Job DescriptionAbout the Organization:The organization works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. They are run through a public-private partnership that empowers the Government, Corporates, NGOs...


  • Delhi, Delhi, India Antal International Full time

    Job Description What you will work on: Reviewing of (vendor /dealer finance) for Supply Chain Finance vertical sourced by Product Team. Responsible for analyzing the Company with the required due diligence and to ensure that all information required to take a credit decision is captured. This would involve understanding the business model, financial...

  • Senior Manager

    1 week ago


    Delhi, Delhi, India Petrofac Full time

    Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world's leading energy companies.We design, build, manage, and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit, regardless of race, nationality, religion, gender, age, sexual...

  • Senior Manager

    1 week ago


    Delhi, Delhi, India 315Work Avenue Full time

    Job Title: Senior Legal ManagerJob Location: BangaloreExperience: Years of relevant experienceRole Overview:Ensure smooth office operations.Professional representation with clients and officials.Maintain utmost confidentiality.Analyze legal implications for current and future business.Collaborate with various departments for claims resolution.Manage...


  • Delhi, Delhi, India Scope For Change Full time

    About the internship:Selected intern's day-to-day responsibilities include:1. Supporting educators and underprivileged children at our Delhi and Gurgaon Centers.2. Conducting field visits to raise awareness and engage with students' parents.3. Creating posters and graphics using Canva to promote our causes.4. Organizing fundraising activities and generating...


  • Delhi, Delhi, India Scope For Change Full time

    About the internship:Selected intern's day-to-day responsibilities include:1. Supporting educators and underprivileged children at our Delhi and Gurgaon Centers.2. Conducting field visits to raise awareness and engage with students' parents.3. Creating posters and graphics using Canva to promote our causes.4. Organizing fundraising activities and generating...


  • Delhi, Delhi, India Scope For Change Full time

    About the internship:Selected intern's day-to-day responsibilities include:1. Supporting educators and underprivileged children at our Delhi and Gurgaon Centers.2. Conducting field visits to raise awareness and engage with students' parents.3. Creating posters and graphics using Canva to promote our causes.4. Organizing fundraising activities and generating...