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Coordinator

3 months ago

Patparganj, Delhi, India Max Healthcare Full time
Oncology & OncosurgeryPatparganj
Required Experience
4 Years

  • Posted On
-31 Oct 2023

  • Basic Section
No. Of Openings
1
Designation
Coordinator
Employee Category
Support
Closing Date
31 Dec 2023
Organisational
Company

MHC
Entity
Balaji Medical & Diagnostic Research Centre
Department
Oncology & Oncosurgery
Sub Department
Surgical Oncology
Country
India
State

DELHI
Max_Zone
NCR-2
Location
Patparganj
Skills

Skill

  • Job Description

JOB DESCRIPTION

I. JOB DETAILS

Job Title
Department Coordinator
-
Reporting Supervisor

HOD
-
II. JOB PURPOSE
To provide wide range of administrative & clerical services.
-
III. KEY RESPONSIBILITIES

Core Responsibilities

-

  • Acting as the focal point of communication between the medical team and the patients
  • Responsible for scheduling appointments effectively, and managing conflicts if any
  • Responsible for creating and updating patients' electronic health records
  • Managing custody, circulation, control, retention and secure disposal of confidential information.
  • Arranging for local as well as international travel & stay arrangements in a timely, cost effective and appropriate manner.
  • Responsible for admission and discharge process
  • Preparation of minutes of the meetings, proposal and presentations including Data Analysis and Research with MIS reporting.
  • Review and summarize miscellaneous reports and documents; prepare background documents and outgoing mails as necessary.
  • Provide superior customer service to all patients
***
IV. KEY PERFORMANCE INDICATORS

Measurable Deliverables

  • Proactive in handling day to day customer situations. Incumbent should be able to handle most issues
- escalates critical issues

  • Timely, Consistent & efficient workrelated closures.
  • Confidentiality / Reliability
  • Ability to work in a professional

V. JOB REQUIREMENTS

Minimum Qualifications

  • Graduate/ Post Graduate in Management

Experience

  • 15 years

Technical Skills

  • Expertise in Word, Excel and PowerPoint & Outlook operations.
  • Eye for detail.
  • Ability to meet deadlines while ensuring that the focus on quality is not diluted.

Behavioural Skills

  • Good Communication & Inter personal skills, Pro activeness, Self Driven.
  • Presentable

Language Skills

  • English
  • Hindi

VI. KEY INTERACTIONS

Key Internal Contacts

Key External Contacts
Top Management

  • Departmental Heads
  • Departmental Coordinators
Visitors

  • Customers