Application Support Specialist

1 week ago


Mumbai, Maharashtra, India Birlasoft Full time

About Birlasoft:

Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.

  • About the Job – Looking for Application Support Engineer for Birlasoft Ltd.
  • Job Title – Application Support Engineer.
  • Location : Mumbai.
  • Educational Background – Any Graduate/Any Post Graduate.
  • Key Responsibilities
  • Monitor and Manage OLTP applications.
  • Troubleshoot and resolve, issues related to application including bugs and system failures.
  • Provide real-time support to users and stakeholders by resolving their technical queries.
  • Augment and Integrate leading-edge tools and technologies
  • Collaborate cross-functionally with data engineers, business users, project managers and other engineers to achieve elegant solutions.
  • Skills Required
  • Experience in Application Support and Technical Support.
  • Strong analytical skills and ability to troubleshoot issues.
  • Experience with trading platforms and financial services.
  • Very strong experience with SQL.
  • Hands-on with scripting languages - preferably Python but bash will also do.
  • Hands-on AWS skills, techies with certifications from AWS are particularly encouraged to apply - AWS API Gateway, Lambda, EC2, RDS, SQS, S3, CloudWatch.
  • Battle-tested production monitoring experience in a D2C environment with at least 40-50k users daily.
  • Excellent communication skills.
  • Ability to work independently and in a team environment.

Thanks & Regards,

Kamal Chauhan

Sr. IT Recruitment Executive – TAG

EL-207/1, MIDC Mahape Navi Mumbai

Mobile:

Email Id:

________________________________________________

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