Senior IT Infrastructure Specialist

2 weeks ago

Cochin, Kerala, India mispa Technologies GmbH Full time

mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India), established in 2014.

We focus on IT consulting, professional services and managed services that use Innovative Technologies.

You will have the opportunity to work in a collegial and diverse environment that is uniquely inspiring and respectful, where employees develop and share experiences, insights, perspectives, and creative solutions in cross-functional teams.

mispa Technologies offers you the opportunity to become part of an international team and improve the service we provide to our customers.

Don't just build a career, Love IT.


To further strengthen our technical team, we are looking for you as a Senior IT Infrastructure Specialist to ensure the seamless functioning of internal and client services as well as related service processes.


We rely on strong teamwork, flat hierarchies, agile innovation, and a strong customer focus and are looking for people who are team players, want to make a difference, enjoy and are interested in IT security.


Your ResponsibilitiesEvolve and manage our internal key IT platforms around Server Virtualization, Backup, Monitoring, Ticketing (ITSM) Tool and Endpoint Management.

As infrastructure specialist You ensure proper and optimized functioning of our internal IT systems to enable a seamless service provision to our clients by our global mispa team.

Review, develop and further optimize our technology landscape including automation, integration and process further that ensures and improves security, usability, performance and benefit of the technology services deployed.

Plan changes to IT solutions, identify and mitigate risks during implementation, actively document the technological solution and all required standard operational procedures.

Operations (2nd & 3rd level support) of the IT infrastructure in compliance with defined SLAs and security requirementsProject execution to introduce new features and solutions, conduct regular analysis, stay up to date on relevant technology advancements and make recommendations about the IT platforms in use.

Involve in active knowledge transfer and training programs for end-users and junior team members to include the later for the seamless support of the infrastructure.

Your ProfileExperience with Extensive experience with LINUX and Windows operating system and extensive knowledge to scripting and automation procedures.

Proven work experience with design, implement, configure, document, automate and maintain at least two technologies out of the following areas:
Server Virtualization (e.g. VMware ESXi, Microsoft Hyper-V)Backup (e.g. Veeam, Veritas NetBackup, Acronis Cyber Backup)Monitoring (e.g. SolarWinds, Checkmk, PRTG)Ticketing Tool (e.g. Jira, FreshService, ServiceNow)Endpoint Management solutions including OS Deploy, Patch Management, Application Packing, MDM (e.g. Jamf Pro, Endpoint Central, Microsoft Endpoint Manager)Strong knowledge about design, implementation, and management of Microsoft based infrastructures.

Working experience in the areas of IT security, networking, heterogeneous IT infrastructures and operating systems as well as web technologies.

Thorough understanding of the latest security principles, ITIL Service Management, system & process documentation and furthermore advanced level of troubleshooting skills on systems with diverse ToolsAs part of Managed Service team, ready to work within 24/7 shift operation and on-call service.

Minimum 6 years work experience in two of the above-mentioned technology areasBachelor's degree in technology or in Computer Science.
Profound problem-solving skills, ability to work under pressure, independent, structured approach and a reliable way of working.
Preferred to have minimum Professional Level and/or expert level certification in above mentioned technologies.
Should have willingness to continuously develop skills and very good in communication (both written and verbal)

Our OfferBe part of our international team. We offer you a very collegial, agile and open working atmosphere. This job will give you the opportunity to make a key contribution to challenging and exciting customer projects.

With your profound knowledge and experience in technology and management topics as well as your creativity, you can make our customers successful and grow together with us.

We actively support you in your training and further development.

Experience- 5-10 yrsNotice period- Immediate/30 days/60 daysKey skills- Active directory, AD Azure, Vmware Esxi, windowsLocation- Kochi (Kerala)/Hybrid

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