Customer Service Executive(English+mandarin)

2 weeks ago


Mumbai, Maharashtra, India MyGlit Full time

Role:
Telecalling/Telemarketing Exec.

Timings:
Shifting Schedule

Industry:
BPO / ITES

Functional Area:
ITES / BPO / Operations / Customer Service / Telecalling

Key Skills:
Customer Service Mandarin International BPO International voice Process

Job Code: 265511

Role:
Team Member - Voice requirement - Mandarin Language

Band:
BPO 3 (upto 8 LPA)

Location:
Mumbai / Kolkata

CANDIDATE SHOULD HAVE EXPERIENCE AS A CUSTOMER SERVICE REPRESENTTIVE (ENG + MAND) FOR ATLEAST 2 YEARS

Please find below the JD:
Proficient in Mandarin Writing, Comprehension and Speaking skills as well and equivalent ability & capability in the English language as well; as this resource will be catering to the following channels of customer service:

  • Inbound Voice Queue


  • Mumbai, Maharashtra, India MyGlit Full time

    Role:Any OtherTimings:Flexible (Permanent)Industry:Telecom / ISPProcess:VoiceFunctional Area:Any OtherWork Mode:HybridKey Skills: Customer Service Mandarin International BPO International voice Process Proficient in the Mandarin language Must be fluent in speaking both Mandarin and EnglishJob Code: 265511Role: Team Member - Voice requirement - Mandarin...


  • Mumbai, Maharashtra, India MyGlit Full time

    Role:Associate/Sr. Associate -(NonTechnical)Timings:FlexibleIndustry:BPO / ITESFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingKey Skills: Customer Service Agent Mandarin or Cantonese Voice Support- CUSTOMER SERVICE REPRESENTATIVEJob Code: 265511Role: Team Member - Voice requirement - Mandarin LanguageBand: BPO 3 (upto 8 LPA)Location:...

  • Customer Service

    2 weeks ago


    Mumbai, Maharashtra, India Tech Mahindra business service Full time

    Customer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of...


  • Mumbai, Maharashtra, India timesjobs Full time

    Job summary Urgent Opening for Customer Service Executive in Mumbai only.Principal ResponsibilitiesUnderstanding the products and services provided by the companyRespond promptly and professionally to customer inquiries via email/call/ticketing toolsIdentify and assess customers needs to achieve satisfactionEstablish and maintain good rapport with customers...


  • Mumbai, Maharashtra, India timesjobs Full time

    Job summary Urgent Opening for Customer Service Executive in Mumbai only.Principal ResponsibilitiesUnderstanding the products and services provided by the companyRespond promptly and professionally to customer inquiries via email/call/ticketing toolsIdentify and assess customers needs to achieve satisfactionEstablish and maintain good rapport with customers...


  • Mumbai, Maharashtra, India Tresbien HR Consultancy Full time

    Job Title: Customer Support ExecutiveCompany: ADF Soul Foods (Telluric Foods Ltd - ADF Group)Location: MumbaiJob Type: Full-TimeExperience - 1 or 2 YearsCTC - 3 to 4 LakhsQualification - Bachelor degreeKey Responsibilities:Handle customer complaints & work with other departments to resolve customer issues in atimely manner.Serve as a point of contact for...


  • Mumbai, Maharashtra, India Andromeda Full time

    Job summary Greetings from Andromeda Sales and Distribution Pvt LtdWe have immediate openings in our company for Customer Service Executive (Fresher can also apply) with the leading Financial Firm based in Mumbai. Principal Responsibilities · Understanding the products and services provided by the company · Respond promptly and professionally to customer...


  • Mumbai, Maharashtra, India MyGlit Full time

    Role:Asst. Mgr/Mgr -(NonTechnical)Timings:FlexibleIndustry:BPO / ITESFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingKey Skills: Listening Voice & Accent BPO Voice Process voice account- _We are seeking a highly motivated and experienced Customer Service Executive to join our team in Mumbai._Location - Mumbaisalary - 30k -...


  • Mumbai, Maharashtra, India timesjobs Full time

    Customer Service ExecutiveJob Description: We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer...


  • Mumbai, Maharashtra, India timesjobs Full time

    Customer Service ExecutiveJob Description: We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer...


  • Mumbai, Maharashtra, India timesjobs Full time

    Customer Service ExecutiveJob Description: We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer...


  • Navi Mumbai, Maharashtra, India Sai Services Full time

    Job Title - Customer Service ExecutiveQualification - 10th & 12thJob Location - Mahape Navi MumbaiLanguage - Marathi / Hindi/ EnglishBus Facility - Koparkhairane station to Mahape (Pickup & Drop)Mumbra to Mahape (Pickup & Drop)Salary - 9500/- to 11000/- (As Per Interview)Duty Time - 9.30am to 6.30pmExperience - Fresher & Experience WelcomeMob No / Salary:...


  • Mumbai, Maharashtra, India Seven Consultancy Full time

    Relaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other...


  • Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILS Answering client correspondences through email, social media, and by phone. Relaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing...


  • Navi Mumbai, Maharashtra, India Hexaware Technologies Full time

    Customer Service Executive - Voice Process. Customer retentionQualification: GraduateExcellent communication Skills in EnglishExperience: Min 6 Months in international voice processShift: 5 days Rotational Shift with 2 days rotational week offs.Interview Rounds: HR OpsPlease carry all your documents.Salary: From ₹20,000.00 per monthSupplemental pay types:...


  • Navi Mumbai, Maharashtra, India Hexaware Technologies Full time

    Customer Service Executive - Voice Process. Customer retentionQualification: GraduateExcellent communication Skills in EnglishExperience: Min 6 Months in international voice processShift: 5 days Rotational Shift with 2 days rotational week offs.Interview Rounds: HR OpsPlease carry all your documents.Salary: From ₹18,000.00 per monthSupplemental pay types:...


  • Mumbai, Maharashtra, India timesjobs Full time

    : FemaleEXPERIENCE: 3 Years To 6 YearsJOB DETAILSRepresenting companys standards with highly polished communication skillsKnack to handle premium clients with ease and tactAttend phone calls and maintain a database for the sameBasic validation of clients initial detailsEfficiently forwarding the leads to relevant stakeholdersBuilding and maintaining...


  • Mumbai, Maharashtra, India timesjobs Full time

    : FemaleEXPERIENCE: 3 Years To 6 YearsJOB DETAILSRepresenting companys standards with highly polished communication skillsKnack to handle premium clients with ease and tactAttend phone calls and maintain a database for the sameBasic validation of clients initial detailsEfficiently forwarding the leads to relevant stakeholdersBuilding and maintaining...


  • Mumbai, Maharashtra, India timesjobs Full time

    : FemaleEXPERIENCE: 3 Years To 6 YearsJOB DETAILSRepresenting companys standards with highly polished communication skillsKnack to handle premium clients with ease and tactAttend phone calls and maintain a database for the sameBasic validation of clients initial detailsEfficiently forwarding the leads to relevant stakeholdersBuilding and maintaining...


  • Mumbai, Maharashtra, India MyGlit Full time

    Role:Asst. Mgr/Mgr -(NonTechnical)Timings:FlexibleIndustry:BPO / ITESFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingKey Skills: Communication Chat Process Job Title: Non Voice (Chat Process) Night ShiftWe are looking for enthusiastic individuals to join our team as Non Voice (Chat Process) executives for our Night Shift. Respond to...