RPAConfigurator,gsc's

2 weeks ago

Hyderabad, Telangana, India HSBC Full time

Some careers have more impact than others


If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.


HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories.

We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of
RPA Configurator.**
Why join us?
FCCS Innovation team works on all the innovation agenda for all processes across the fuction.

This includes robotic process automation, lite automations, I rainbow, Q-Bot, Alteryx, Xceptor and other products which are in remit for the bank and suitable as solution to our processes.

The majority of the innovation projects done by this team are of RPA followed by Alteryx. Exploration on Power Automate or Assisted robotics solutions would be the next pipeline products to be combined with RPA to cater to more end-to-end automations

The Opportunity:

The RPA Configurator is responsible for analysis, design, development, and testing of processes, working in demand-led FCCS processes.

The role holder works with the RPA mentor, project manager and Innovation Lead to ensure the Policies and Standards, and local jurisdiction standards and best practices are followed while during design and development of RPA automation.


What you'll do:

  • Analysing and understanding the business processes in detail where required.
  • Identifying and communicating the technical software requirements.
  • Designing automated process solutions in accordance with standard design principles and conventions.
  • Configuring new automated processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
  • Creating and maintaining solution documentation.
  • Supporting existing processes and implementing change requirements as part of a structured change control process.
  • Problem solving issues that arise in day to day running of automated processes and providing timely responses and solutions as required.
  • Communicating with software supplier through the team structure on software related issues, suggested improvements and participating with other users in the automation community.
  • Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
  • Creating and documenting test procedures and scenarios for the preUAT phases
  • Supporting the Operational Teams during the UAT and rollout phases
Requirements

What you will need to succeed in the role:

Knowledge

  • Understanding of RPA technologies, the operational processes and when RPA should be used (desirable)
  • Knowledge of the enterprise's business operations

Experience

  • 2+ years of working experience within Blue prism ( 2 project end to end development completed)
  • The current or last project should be a blue prism project
  • Proven track record in a similar role would be advantageous
  • Should have experience in making RPA artefacts
  • PDD, SDD, CR, etc

Capabilities

  • The role requires an articulate individual; comfortable dealing with management
  • Strong written and verbal communication skills required
  • Excellent interpersonal skills required
  • Must be well organized
  • Experience in negotiation and conflict management
  • Ability to problem solve, clearly articulate requirements, and implement and drive change
  • Energy, enthusiasm, and drive

Qualifications and Accreditations

  • Blue prism AD01 accredited at a minimum
  • Graduate in any discipline minimum.
  • Alteryx, Xceptor, Power Automate and other automation tools certification is highly preferable
  • Higher qualification not a bar provided aspirations are commensurate with the position

What additional skills will be good to have?

  • Good written skills with the ability to clearly document and explain business processes and automated solution designs.
  • Good communication skills with the ability to present technical details to a nontechnical audience.
  • A working knowledge of current business processes and the ability to understand new business processes.
  • An ability to envisage how an automated solution will work in the wider business environment, to understand its advantages and what its effect will be.
  • The ability to conceptualise automated solutions and understand the prescribed design architecture.
  • An understanding of workflow based logic and the ability to both understand a business process from a workflow diagram, and to illustrate a written process description as a workflow diagram.
  • An aptitude for logic and mathematics.
  • Solid end user computing skills, for example intermediate spreadsheet user or similar.
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