Global Delivery Manager

7 days ago


Delhi, Delhi, India Live Connections Full time
Hi All,

Hiring on GTS Global Delivery Head - Full Time/Permanent – Bengaluru Location

Interested Applicants please share resumes to

Client:
Confidential

Mandatory Skills:
Technology background in cloud and infrastructure, Managed large global delivery teams,Experience: 20+yrs of experience in the IT industry with a minimum 15 years+ of experience covering delivery management for multiple global accountsLocation: Bengaluru

Notice Period:
Immediate to 90 Days

Job Description:


20+yrs of experience in the IT industry with a minimum 15 years+ of experience covering deliverymanagement for multiple global accounts across large geographical and people span (>1500).


Manage different types of projects including:
Fixed Price project management, with SLA based delivery.
Multi-vendor / SI Program management experience.
Offshore Delivery Management.
Very well connected in industry circles.
A natural leader who can inspire, organize and execute across global cultures.

About the RoleAs the Global Delivery Head, you will be responsible for leading and overseeing the delivery of our products/services across the globe.

You will collaborate with cross-functional teams, drive operational excellence, and ensure the successful execution of projects to meet client expectations.

You will be the face of client delivery to own customer satisfaction of the company.

What You'll Be Doing:

Global Delivery & Innovation:
Envision and lead the development of disruptive and innovative service delivery models.

Develop and execute a comprehensive global delivery strategy in data, analytics, generative AI, cloud, infrastructure, security, and digital leveraging latest techniques and AI.Ensure the implementation of best practices and methodologies for project delivery across regions.

Drive strong governance framework that anticipates issues and addresses them proactively, leading to a 'surprise-free' delivery.

Client Relationship Management:
Build and maintain strong relationships with key clients, understanding their requirements and ensuring delivery excellence.
Collaborate with the sales and account management teams to identify upsell and cross-sell opportunities.

Team Leadership:
Inspire and lead a global delivery team, fostering a culture of collaboration, innovation, and continuous improvement.
Provide mentorship and guidance to project managers and delivery teams.

Project Execution:
Oversee the end-to-end delivery of projects, ensuring they are completed on time, within scope, and within budget.
Collaborate with cross-functional teams to address technical and operational challenges during project implementation.

Customer Satisfaction:
Establish and maintain quality assurance processes to ensure the delivery of high-quality solutions.
Monitor and analyze key performance indicators (KPIs) to drive continuous improvement in service delivery and customer satisfaction.

Interested Applicants please share resumes to

Thanks & Regards,CH Praveen Kumar

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