Customer Service Executive Jobs in

1 week ago

Pune, Maharashtra, India Tech Mahindra Full time
Job Requirements

Job Title: Customer Service Executive

Company Name: Tech Mahindra

Location: Pune

Salary: Competitive salary range per annum

Qualification:

High school diploma or equivalent

0 - 5 years of customer service experience

Job Description:

Join the Tech Mahindra team as a Customer Service Executive in Kolkata, West Bengal, and play a crucial role in our customer support center. Whether you're a seasoned professional or just starting your career, if you have a passion for customer care, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service through various channels, including chat and phone.
  • Assist customers with inquiries, troubleshooting, and issue resolution.
  • Maintain accurate customer records and documentation.
  • Collaborate with team members to meet and exceed service targets.
  • Create positive and memorable customer experiences.

Qualifications:

  • High school diploma or equivalent.
  • While previous customer service experience is a plus, we welcome freshers.
  • Strong communication and problem-solving skills.
  • Ability to thrive in a fast-paced, customer-centric environment.
  • Willingness to learn and adapt to new technologies.
  • Join Tech Mahindra and embark on a rewarding career in customer service. We offer a competitive annual salary ranging from Lacs per annum, depending on experience and performance, in a hybrid work environment.

FAQs:

1Q: What qualifications are required for this role?

A: We require a high school diploma or equivalent. Previous customer service experience is beneficial but not mandatory.

2Q: What is the salary range for this position?

A: The salary for this position is competitive and will be discussed during the interview, based on experience and performance.

3Q: Is prior customer service experience necessary?

A: While prior experience is helpful, we welcome candidates with varying levels of experience, including freshers.

4Q: Is this a hybrid work environment?

A: Yes, this position offers a hybrid work environment, providing flexibility in work arrangements

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