Service Administrator

1 week ago


Pune, Maharashtra, India Tetra Pak Full time

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet.

By doing so we touch millions of people's lives every day. And we need people like you to make it happen._

Job Summary:

The incumbent will be required to manage service administration work in SAP system and handle all related activities.


She/he will work focusing on Technical Service profitability by monitoring cost allocation accuracy, reduce open cost and issue invoices on time.


What you will do:

  • Manage technical administration for Field Service Operations Area in all aspects related to field service activities
- i.e. service events, contracts, Staff On-loan, service engineers Overtime report, Mandatory Rebuilding Kits, Installation Projects, claims, Technical Issues, Invoicing and internal activities.

  • Drive Service Engineers to deliver their reports on timely basis.
  • Update, maintain and improve service reporting quality by engineers.
  • Reduce lead time to invoice and reduce open cost to zero by completing invoicing.
  • Adhere to financial book closing deadline and make sure to capture all cost and revenue.
  • Train new FSEs on how to use the system, new process, release notes etc.
  • Use Tetra Pak systems, tools and visual management to facilitate daily work, market/cluster results improvement, extract reports, and achieve results.
  • Highlight issues to management and drive for solutions.
  • Share best practices and support other Service Admin in Service Administration Team.
  • Execute market alignment with OFSP Process in Cluster GMEA level and global standards.

We believe you have:

  • Minimum 2+Years.
  • Experience of invoicing and reporting will be preferred.
  • SAP system knowledge.
  • Excellent knowledge of Microsoft office specially Excel.

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements
This job posting expires on** [08/08/2023]

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