Desktop Administrator

1 week ago


Hyderabad, Telangana, India Solugenix Corp Full time

Overview:
About Solugenix


Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.

As a pioneer in IT services, we've partnered with some of the biggest global corporations across many industries.

Our history was built on a foundation of partnerships with global brands like McDonald's, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others.

Whether it's providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.


Job Description:

  • Work on L1 tickets on the ticketing System.
  • Set up desktop computers and peripherals and test network connections.
  • Vendor Management: Help in procurement, get quotes from vendors, follow up on delivery.
  • Asset tracking and maintaining asset register.
  • Test computers to ensure the proper functioning of computer systems.
  • Train end users on the usage of computer hardware and software.
  • Experience with:
Desktop & Laptop Hardware.

Windows 10, Mac OS.

Application Software like MS Office, Internet Explorers, Adobe etc.

Configuring LAN/Wifi Network.

  • Work on tickets on ticketing System.
  • Handle daily technical support activities on desktop support, data network and server management.
  • Vendor Management: Help in procurement, get quotes from vendors, followup on delivery. (Must have)
  • Asset tracking and maintaining asset register.
(Must have)

  • Knowledge of Backup, Patch Management, Antivirus Management. (Good to have)
  • Active directory, DNS, DHCP, GPO, O365, Teams.
  • Network handson (Good to have)

Educational & Experience:

  • A bachelor's degree in information technology, networking, or any other related field.
  • 2 5 years of working experience as a Desktop Engineer.
  • ITIL v3 certification/experience preferred.

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