![Solugenix Corp](https://media.trabajo.org/img/noimg.jpg)
Desktop Administrator
1 week ago
Overview:
About Solugenix
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
Our history was built on a foundation of partnerships with global brands like McDonald's, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others.
Whether it's providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Job Description:
- Work on L1 tickets on the ticketing System.
- Set up desktop computers and peripherals and test network connections.
- Vendor Management: Help in procurement, get quotes from vendors, follow up on delivery.
- Asset tracking and maintaining asset register.
- Test computers to ensure the proper functioning of computer systems.
- Train end users on the usage of computer hardware and software.
- Experience with:
Windows 10, Mac OS.
Application Software like MS Office, Internet Explorers, Adobe etc.
Configuring LAN/Wifi Network.
- Work on tickets on ticketing System.
- Handle daily technical support activities on desktop support, data network and server management.
- Vendor Management: Help in procurement, get quotes from vendors, followup on delivery. (Must have)
- Asset tracking and maintaining asset register.
- Knowledge of Backup, Patch Management, Antivirus Management. (Good to have)
- Active directory, DNS, DHCP, GPO, O365, Teams.
- Network handson (Good to have)
Educational & Experience:
- A bachelor's degree in information technology, networking, or any other related field.
- 2 5 years of working experience as a Desktop Engineer.
- ITIL v3 certification/experience preferred.
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