Sales Assistant

1 week ago


Indore, Madhya Pradesh, India WITBLOOM TRAINING & PLACEMENT Full time

Designation:

  • Telesales Agent
The job involves

  • Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs
  • Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information.
Role & Responsibilities

  • Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards.
  • Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully


concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority.

Provide the Customer with a clear explanation of the action taken.

  • Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency
  • Ability to understand and handle irate customers
  • Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies
  • Ability to achieve stretched targets and able to manage the organization standards
  • Maintain Superior quality service by following organization standards.

Process:
Domestic voice process.

Qualification:
Graduation Mandatory

Experience: 2 years experience mandatory in sales

(Salary increment every 6 months for sales Performer)

Required:
good Communication skills in English and Hindi both

Perks

  • Incentives based on performance
(Daily incentives, weekly incentives and incentives holidays offered)

Local travelling allowances offered within the salary.

Salary:

in hand 21,100 K

Bonuses and Incentives are above salary

Education Requirements/ Skills

  • Any Graduate / Post Graduate
  • Typing speed of 30 to 40 wpm
  • Strong interpersonal, problem-solving skills and verbal and written communication skills
  • Strong computer knowledge and technical skill

Call / WhatsApp HR Yojita for more details:

Job Type:
Permanent

Salary:

Up to ₹21,100.00 per month

Day range:

  • Monday to Friday

Shift:

  • Day shift
  • Fixed shift

Supplemental pay types:

  • Performance bonus

Travel requirement:

  • Travel

Experience:

- total work: 1 year (required)

Ability to Commute:

  • Indore, Madhya Pradesh (required)

Ability to Relocate:

  • Indore,

Madhya Pradesh:
Relocate before starting work (required)

Work Location:
In person

Speak with the employer

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