Guest Relations Executive- Female
1 week ago
- Addressing and escalating customer complaints
- Providing information about facilities, programs and other services
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
Job Types:
Full-time, Permanent
Pay:
₹8, ₹19,858.82 per month
Schedule:
- Day shift
Ability to Relocate:
- Udaipur, Rajasthan: Relocate before starting work (required)
Work Location:
In person
Expected Start Date: 20/02/2024
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