Customer Service Executive-credit Card Inbound

Role/ Job Title: Customer Service Executive Credit Cards InboundBusiness: COO FunctionsFunction/ Department: 'Customer ExperiencePlace of Work: Customer Delight CenterRoles & Responsibilities:Maintaining Service QualityMaintaining Average Handling TimeMaintaining First Contact ResolutionMaintaining TAT for all customer requestsChannel Migration to alternate...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help...

Role/Job Title: Customer Service Executive Premium InboundBusiness: COO FunctionsFunction/ Department: 'Customer ExperiencePlace of work: Customer Contact CenterRoles & Responsibilities:Productivity Maintaining Service Quality Average Handling Time First Contact Resolution. Maintaining TAT for all customer requests. Channel migration to alternate...

Role/Job Title: Senior Product Manager – Credit CardsFunction/Department: Credit CardsJob Purpose:The position is responsible for creating and owning the relevant product proposition for the Millennial Segment Credit Cards product, covering acquisition, policy, analytics, and product execution end-to-end.Managing sales funnel through interventions in...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help...

Role/ Job Title: Lead Projects – Credit Card (Core System)Function/ Department:Credit CardsJob Purpose:Understand the strategic, tactical and operational needs of the Business in terms of new product launches / changes in existing product propositionRoles & Responsibilities:Experience in managing strategic projects in Cards core applications such as TSYS...

Role/ Job Title : Lead Projects – Credit Card (Core System) Function/ Department: Credit Cards Job Purpose: Understand the strategic, tactical and operational needs of the Business in terms of new product launches / changes in existing product proposition Roles & Responsibilities: Experience in managing strategic projects in Cards core...

What will you do?:- Operations Management: Tracking and resolving onboarding issues, delivery and dispatch related issues Handing dispute and fraud cases on regular basis Settlement and reconciliation on credit card transactions Life cycle management Account maintenance, Repayments, Credit balance refund, card closure, etc Liaising with Internal stakeholders...

Job Purpose To drive sales for various products of the Payments Business viz., Credit Cards / Debit Cards / Pre-Paid Cards/ Fast Tag Cards / Merchant Acquisitions and all other allied products To actively participate and contribute in development and implementation of new sales processes for Credit Card issuance and other payment products. Assist and support...

Role/ Job Title: Product Lead -Credit Card Function/ Department: Credit Cards Job Purpose: The role entails for Implementation of launching, owning and maintaining Credit card products and propositions for the Millennial Segment, taking launches to closure with effective project management, evaluation of solutions and drive towards...

Role/ Job Title : Portfolio Manager – Credit Cards Function/ Department: Credit Cards Job Purpose: The position will be responsible for managing organic portfolio actions for the segment, managing spends and customer lifecycle management along with portfolio, BIU and marketing team Roles & Responsibilities: Managing product positioning,...

Role/Job Title: Customer Service Executive-Retail Asset InboundBusiness: ServiceFunction/ Department: Customer ExperiencePlace of work: Customer Contact Center (Phone Banking unit)Roles & Responsibilities:'1. ProductivityMaintaining Service QualityAverage Handling TimeFirst Contact ResolutionMaintaining TAT for all customer requestsChannel Migration to...

Role/ Job Title: Product Lead – Credit CardsFunction/ Department: Credit CardsJob Purpose:The role entails the implementation, launch, and maintenance of Credit card products for the Millennial Segment, with a focus on effective project management, solution evaluation, and driving implementation. This position involves supporting internal and external...

*Process - Inbound customer serviceC3 *COMMS required*Qualification - HSC OR GRADUATE WITH 6 month Customer Service Experience DAY SHIFT ROTATIONAL A.M. TO 10.30 P.M.With 2 Rotational weekoff*Salary 22.1K in hand ( 27 k CTC) Interview Rounds HR AMCAT OPS CLIENTTransport - Centralised Pick up and drop services from Thane stationSalary: Up to ₹27,497.45 per...

Job Location: MumbaiCards Business: Experience in creating new product propositions, target segmentation, customer acquisition strategies, loyalty programs, P&L and strategic partnerships around cards. Must have an experience or understanding of cross-sell/ affordability programs. Experience in card portfolio management, business development and scaling...

Must have a minimum 2 Years Experience in Credit Card Sales, Insurance, and in CASAAge below 35 YearsPay: From ₹65,000.00 per monthShift: Day shiftSupplemental pay types: Commission payEducation: Higher Secondary(12th Pass) (preferred)Experience: Field sales: 1 year (required) Lead generation: 1 year (required)- total work: 1 year (required) Sales: 1 year...

Role/ Job Title:Product Lead – Credit CardsFunction/ Department:Credit CardsJob Purpose:The role entails for Implementation of launching, owning and maintaining Credit card products and propositions for the Millennial Segment, taking launches to closure with effective project management, evaluation of solutions and drive towards implementation. Support...

Role/Job Title: Senior Product Manager-Credit Cards Business: Retail Banking Function/ Department: Credit Cards Place of work: Mumbai Roles & Responsibilities: '1. Manage the Client onboarding experience, expectations and communications, ensuring transparency throughout the entire onboarding process both internally and externally; 2. Identify and drive...

Role/ Job Title:Product Lead -Credit CardFunction/ Department:Credit CardsJob Purpose:The role entails for Implementation of launching, owning and maintaining Credit card products and propositions for the Millennial Segment, taking launches to closure with effective project management, evaluation of solutions and drive towards implementation. Support...

Role/ Job Title: Associate Product Manager Function/ Department: Credit Cards Job Purpose: Handling customer queries and complaints received from various channels. Ensuring resolution within TAT. Identifying and highlighting process / technology / people level gaps for projects to be initiated Roles & Responsibilities: Responsible for...