Service Technician
1 week ago
As a pivotal member of our team, your role will be instrumental in the ongoing service and installation of automatic fire detection and suppression systems(AFDSS) on Electric trucks and Mining equipment, Port equipment Like Reach stackers, Forklifts, and RTGs, Construction equipment like Excavators, Loaders, dump trucks, etc., preferably with experience in Ansul, FOGMAKER, and Dafo fire suppression systems.
Main tasks and responsibilities- Carry out installations on Trucks, construction equipment, mining equipment2. Carry out annual checks on AFDSS systems at the customer's premises according to instructions3. Carry out service on systems at the customer's premises according to instructions4. Increasing customer contacts via visits or phone5. Participate in the planning for the department business meetings6. Provide suggestions for improvement7. Be responsible for ensuring that warehouse and service equipment are in good condition8. Orders for warehouse
Other responsibilities and powers:
- Assess installations and document them according to specified requirements2. Assess the status of installed systems in vehicles/equipment3. Implement planned or emergency measures on installed systems4. Responsible for customer communication in the field for technical support5. Make emergency decisions about replanning and notify the Service Manager6.
Product safety:
Service/installations are carried out according to the service/installation manual7.
Customer requirements:
Report errors according to the deviation routine.
Personal qualities:
- Structured - working systematically
- Technology Interest - Understanding Technical Problems
- Self-propelled - to plan one's daily work
ITI fitter/ plumber / Diesel Mechanic
well version with fire safety, installations of AFDSS and working knowledge
Willing to travel across India and also, in case of emergency, 24/7 support
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