Service Desk Technician L1

Company Profile:Job Title: Service Desk AnalystPosition: Systems EngineerExperience: 3 Years to 5 YearsCategory: Software Development/ EngineeringMain location: BangalorePosition ID:JEmployment Type: Full TimeQualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.Responsibilities:Respond to...

Position Description: Acts as the first point of contact to receive, investigate and respond to a broad range of requests for support from various channels such as phone, chat, email and online portal. Responds to users by providing information to enable fulfilment or resolution. Diagnoses and allocates unresolved tickets as appropriate and follows up...

Job Title: Service Desk TechnitianPosition: Systems EngineerExperience: 2-4Category: Software Development/ EngineeringMain location: India, Karnataka, BangalorePosition ID:JEmployment Type:Full Time:Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.Responsibilities: Handle service...

Job Title: Service Desk TechnitianPosition: Systems EngineerExperience: 2-4Category: Software Development/ EngineeringMain location: India, Karnataka, BangalorePosition ID:JEmployment Type:Full Time:Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.Responsibilities: Handle service...

Position DescriptionJob Title: Service Desk TechnitianPosition: Systems EngineerExperience: 2-4Category: Software Development/ EngineeringMain location: India, Karnataka, BangalorePosition ID:JEmployment Type:Full Time:Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.Responsibilities:...

Job Title: Service Desk TechnicianPosition:SEExperience:1-3 YearsCategory: Software Development/ EngineeringMain location: India, Karnataka, BangalorePosition ID:JEmployment Type:Full Time:Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.Responsibilities:Responds to users by providing...

Position Description: At CGI, we're a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72, professionals located in 40 countries. Founded in , CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise,...

Job DescriptionRole: Service Desk Lead-L1/L2Location: Bangalore (Hybrid Mode)Experience Range: 7-12 YearsRequired skills & Responsibilities:7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and Change...

We are looking for a Help Desk Technician to become a part of our team. As a Help Desk Technician, you will be responsible for providing exceptional customer service and technical support to our clients. The ideal candidate should possess basic IT knowledge, excellent communication skills, problem-solving skills, and patience.Responsibilities: Provide...

Role/Title: Service Desk ExecutiveExperience: 1-2 yearsLocation: Bangalore locationContract to Hire RoleNotice period : Immediate to 30 Days MaxKey Skills: ITIL processes, End User Computing technologies, Networking ConceptsCertification (Desired): ITIL, PMP, MCSE, Microsoft windows, CompTIA A+Job Descrription:Service Desk Executive shall oversee the...

Job DescriptionRole: IT Service Desk LeadLocation: Bangalore (Hybrid Mode)Experience Range: 7-12 Years Required skills & Responsibilities: 7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and Change...

French Service Desk : Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. Update SOP/knowledge base articles document as per resolution and...

French Service Desk : Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. Update SOP/knowledge base articles document as per resolution and...

We are looking for aHelp Desk Technician to become a part of our team. As a Help DeskTechnician you will be responsible for providing exceptionalcustomer service and technical support to our clients. The idealcandidate should possess basic IT knowledge excellent communicationskills problemsolving skills and patience. Responsibilities: Provide technical...

Position Description: Efficiently and accurately triage, troubleshoot and escalate if required technical incidents of IT applications, platforms, systems and devices, to minimize business impact. Handle service requests, install/uninstall approved software and configurations. Initiate service orders to technicians on site. Actively work to develop production...

Position Description: • Efficiently and accurately triage, troubleshoot and escalate if required technical incidents of IT applications, platforms, systems and devices, to minimize business impact. • Handle service requests, install/uninstall approved software and configurations. • Initiate service orders to technicians on site. • Actively work...

Company Description Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media...

Job Summary: We are seeking a dedicated and customer-focused IT Service Desk Technician to join our team. This position will be responsible for providing remote technical support and assistance to end-users across the organization. They will play a crucial role in resolving IT-related issues remotely, ensuring the smooth operation of systems, and delivering...

Job Summary: We are seeking a dedicated and customer-focused IT Service Desk Technician to join our team. This position will be responsible for providing remote technical support and assistance to end-users across the organization. They will play a crucial role in resolving IT-related issues remotely, ensuring the smooth operation of systems, and delivering...

JD - L- Service DeskJob Description: -To provide technical support & assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. To ensure user...