Lead Service Assurance Solution Designer
2 weeks ago
Position:
Lead Solution Designer - Service Assurance
Experience: 8-15 years
Location:
Chennai, Bangalore, Hyderabad, Pune
Skills:
Service Assurance, End-to-end Solution Designing, Solution Architecture, Service Now, OSS
Domain: Telecom
Roles and Responsibilities:
- Following BSS applications knowledge is essential: CRM, Fault Orchestration, Engineering Workflow Management
- Following Network OSS applications knowledge is essential: Inventory Management, Configuration, Network Monitoring System, Element Management System, Test & Diagnostics Application, Network Performance Management, Provisioning & Activation System, Incident and Change Management System
Knowledge in both reactive and proactive fault journey is essential
- Knowledge of Service Now modules CSM, ITSM, TSOM, CMDB is crucial
- Responsible for defining the solution design of OSS/BSS solutions in adherence to the architecture, customer requirements, and contractual outcomes
- Responsible for ensuring project delivery of multidomain BSS/OSS solutions
- Requirements gathering for creating BSS/OSS service and solution design
- Design of OSS/BSS solutions
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