Lead Service Assurance Solution Designer

2 weeks ago


India SAGCLAY Full time

Position:
Lead Solution Designer - Service Assurance



Experience: 8-15 years



Location:
Chennai, Bangalore, Hyderabad, Pune



Skills:
Service Assurance, End-to-end Solution Designing, Solution Architecture, Service Now, OSS


Domain: Telecom



Roles and Responsibilities:


  • Following BSS applications knowledge is essential: CRM, Fault Orchestration, Engineering Workflow Management
  • Following Network OSS applications knowledge is essential: Inventory Management, Configuration, Network Monitoring System, Element Management System, Test & Diagnostics Application, Network Performance Management, Provisioning & Activation System, Incident and Change Management System

Knowledge in both reactive and proactive fault journey is essential


  • Knowledge of Service Now modules CSM, ITSM, TSOM, CMDB is crucial
  • Responsible for defining the solution design of OSS/BSS solutions in adherence to the architecture, customer requirements, and contractual outcomes
  • Responsible for ensuring project delivery of multidomain BSS/OSS solutions
  • Requirements gathering for creating BSS/OSS service and solution design
  • Design of OSS/BSS solutions


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