Head of Operations

2 weeks ago


Mumbai, Maharashtra, India A.P. Moller - Maersk Full time

About Maersk Omnichannel Fulfilment

We are the Omnichannel-Fulfilment arm of the world's largest integrated container logistics company working to connect and simplify our customers' supply chains. As the logistics partner of choice for major local and multinational companies, we offer a suite of integrated logistics and supply chain management services in the Lifestyle, Fast Moving Consumer Goods, Retail, and Technology sectors.

Through our comprehensive distribution network in Asia, we collaborate closely with over 400 brand owners and retailers to provide tailor-made warehousing and transport management solutions. Our Omnichannel-Fulfilment business connects origins and destinations with flexibility, timeliness and responsiveness. Today, with the increasing importance of e-commerce and cross border trades, we provide a total omnichannel-fulfilment solution and operate major regional hubs and consolidation centers to optimize inventory flow and ensure quick response.

Summary:

Has responsibility for the overall performance of the distribution center. Plans, organizes staff, directs, and controls all office and warehouse activities. Assists senior management in establishing warehouse performance objectives and standards. Has accountability for achieving prescribed company objectives with regard to cost, productivity, accuracy, and customer service. Responsible for managing all aspects of customer requirements including, but not limited to, inventory accuracy, shipping, receiving, P&L responsibility, rate requirements and development of incentive programs.

Job Description

Operations:

  • Ensures the development of systems and procedures for operating and managing physical facilities, human resources, and equipment in a profitable manner.
  • Plans, directs and implements warehouse operations, procedures and support to meet prescribed productivity and service levels.

Labour Management:

  • Directs the operation of the Warehouse Team to achieve prescribed objectives and standards.
  • Develops and maintains a productive, motivated work force by ensuring effective hiring, training and development of distribution center associates.
  • Creates programs to counsel and discipline associates.
  • Provides timely and appropriate performance reviews to all direct reports and ensures the same is done for all associates.

Customer Service:

  • Maintains a professional and courteous relationship with all customers (internal and external).
  • Establishes programs to improve customer awareness at all levels in the organisation.
  • Maintains records and reports to ensure customer service levels are being met.
  • Develops and maintains strong partnership with customers and vendors in order to achieve financial results.

Other Duties/ Responsibilities:

Inventory Management:

  • Ensures all customers objectives and standards are met in regards to inventory accuracy.
  • Has accountability for the inventory assets of the facility as it pertains to loss/damage.

Safety/Housekeeping:

  • Develops, implements, and maintains appropriate programs to ensure that
  • all safety and housekeeping standards and objectives are met.
  • Ensures compliance to regulations in regards to safety certification of forklift drivers, and OSHA guidelines.

Equipment and Facility:

  • Procures equipment and facility preventative maintenance services to assure efficient operations of all facets of the center.
  • Maintains suitable equipment and services to assure security of customer and company assets.
  • Performs job related duties as specified by management
  • Mentors, coaches and provides continuous feedback to colleagues.


  • Mumbai, Maharashtra, India SUN PHARMA Full time

    Position: Job Title: Head – Operational Excellence Job Grade: G6 (Sr. General Manager) Function: Sun Global Operations Sub-function: Manager's Job Title: Skip Level Manager's Title: Function Head Title: Location: Mumbai No. of Direct Reports (if any)


  • Mumbai, Maharashtra, India Talent Corner Full time

    Roles and Responsibilities Experience : 10-15 YearsCTC:4-5 LacsOperation Head with 10 to 15 years of extensive experience in vehicle/billboard advertising. The ideal candidate should possess a proven track record of managing nationwide operations and advertising campaigns. Desired Candidate Profile Perks and Benefits

  • Head of Operations

    2 weeks ago


    Mumbai, Maharashtra, India AISHWARYA ARCHITECTS Full time

    Location:MumbaiExperience:15-16 years in interior business, with 5-6 years managing operationsAbout the Role:We are seeking a dynamic and experienced Head of Operations to oversee our daily interior operations. The ideal candidate will have a strategic mindset, strong leadership skills, and a comprehensive understanding of the interior business. This role...

  • Head of Operations

    2 weeks ago


    Mumbai, Maharashtra, India AISHWARYA ARCHITECTS Full time

    Location: Mumbai Experience: 15-16 years in interior business, with 5-6 years managing operations About the Role: We are seeking a dynamic and experienced Head of Operations to oversee our daily interior operations. The ideal candidate will have a strategic mindset, strong leadership skills, and a comprehensive understanding of the interior business....


  • Mumbai, Maharashtra, India Skill Ventory Full time

    Roles and Responsibilities Function Financial Operations Role/ Designation Head Finance Operations & Taxation Reporting to Dy CFO Location Mumbai Qualification CA Experience/ Industry 6 to years of post-qualification experience/ Knowledge of Ind AS/ IFRS : Preferred Key Responsibilities Ensure robust control over all...

  • Head of Sales

    2 weeks ago


    Mumbai, Maharashtra, India CORE MEDIA Centre Of Recognition & Excellence Full time

    We're looking for a Head Of Sales for developing and executing strategies to generate leads, drive sales pipeline, and increase revenues for the company for the MEA region. As a niche IT media company, we have over the last 12 years established ourselves as India's top premium player with our own proprietary brands as well as bespoke event & digital programs...

  • Head - HR Operations

    2 weeks ago


    Mumbai, Maharashtra, India Zepto Full time

    Head Of Human Resources OperationsMumbai, Maharashtra, India DetailsDesignation: Director/Senior Director - HR OperationsCore Areas: HR Generalist Activities |HR Operations |Corporate HR |PerformanceManagement System |HR Analytics |HRIS |Hrss |Competency Management |DataMining |HR System HR Analytics Hrss HR Planning Data AnalysisQualification: MBA in HR or...


  • Mumbai, Maharashtra, India Michael Page Full time

    Lead the HR operations function Reporting directly into the Head HR About Our Client Client is an almost two decade old insurtech with a strong presence in the extended warranty space. Job Description Lead HR projects like compensation plans revisions Implement functional HRMS and internal databases across all departments and locations ...

  • Placement Head

    2 weeks ago


    Mumbai, Maharashtra, India ADITYA SCHOOL OF BUSINESS MANAGEMENT(ASBM) Full time

    Company DescriptionAditya School of Business Management (ASBM), established in 2011, aims to provide quality education to contribute towards nation building. The campus is located on a nine-storey building with state-of-the-art facilities, including a convention center, seminar hall, and amphitheater-style classrooms. ASBM offers a co-curricular experience...

  • Plant Head

    2 days ago


    Mumbai, Maharashtra, India Double HR Consultancy Full time

    Plant Head (.) Pharmaceutical/ Formulation Production, Operation, Planning, Controlling, Different International Audit Experience, Salary: 8 LPA to 12 LPAJob Location:: Dombivli East (Mumbai) MaharashtraExperience YearsNo. of Openings3EducationB.Pharma, B.Sc, M.Pharma, M.ScRolePlant Head (gm) Operation/ Formulation PharmaceuticalIndustry TypePharma / BioTech...

  • Plant Head

    2 weeks ago


    Mumbai, Maharashtra, India Industrial Rubber Products, L.L.C. Full time

    Role DescriptionThis is a full-time on-site role located in Mumbai for a Plant Head at Industrial rubber products Pvt ltd. The Plant Head will be responsible for overseeing the overall operations of the plant, including production, quality control, supply chain management, and maintenance. They will lead a team of employees, ensure that production targets...

  • IT Head

    2 weeks ago


    Mumbai, Maharashtra, India Kafe HR Full time

    Job Description : Designation : IT HeadReports to : F&A HeadQualification : BE- BSC Electronics /Computer ScienceYears of Experience : yrsIndustry : Chemical / Pharma / Paint / Fertilizers / Adhesives Exposure : Good knowledge and experience in IT infrastructure , SAP coordination , Salesforce Coordination, Warehouse Management System, Microsoft Office...


  • Mumbai, Maharashtra, India Antal International Full time

    Job Description Responsibilities: Develop and execute sales strategies to achieve revenue targets and profitability goals. Lead and manage a team of area and zonal heads, providing coaching, guidance, and feedback to ensure their success. Develop and implement operational processes and systems to improve efficiency and productivity across all stores...

  • Renewal Head

    2 weeks ago


    Mumbai, Maharashtra, India Michael Page Full time

    Leading General Insurance Brand Opportunity to work with the digital channel About Our Client Leading General Insurance Brand Job Description Determines call center operational renewal strategies by conducting needs assessments, performance reviews, capacity planning, and cost benefit analyses Maintains and improves call center renewal...

  • Regional Head

    2 weeks ago


    Mumbai, Maharashtra, India Livspace Full time

    Job Description The Regional Head - Sales leads a team of 10 to 15 highly motivated General Managers & Business Managers. They will also have an indirect reporting of around 200 People under their respective cohort. The RHS is responsible for growth in their respective Regions. Identify the matrices required for growth across cities where Livspace is...


  • Mumbai, Maharashtra, India Skill Ventory Full time

    Roles and Responsibilities We are urgently looking to hire a 'Head - People Operations' at an DVP/VP level, based in Mumbai, who will lead the People Operations team and deliver on responsibilities pertaining to HR & Payroll Operations, HR Systems & Automation, HR Policies & Processes, Performance Management, HR Compliance, Compensation Management &...


  • Mumbai, Maharashtra, India Mindshare Full time

    Mindshare IndiaOverview of jobMindshare Fulcrum is an agency of GroupM, the world's largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for aLead – Business Planning & Operationsto join us. In this role, you will be responsible for overseeing business...


  • Mumbai, Maharashtra, India Mindshare Full time

    Mindshare India Overview of job Mindshare Fulcrum is an agency of GroupM, the world's largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Lead – Business Planning & Operations to join us. In this role, you will be responsible for overseeing...

  • Head of Strategy

    2 weeks ago


    Mumbai, Maharashtra, India Bradford Consultants LLP Full time

    Head Strategy (M&A) Our Client is a leading IB in India having exposure to following products and services-Structured Finance; Corporate Finance; Leverage Buyouts; Private Equity, M&A; Financial advisory, etc.Ideally, 12+yrs experience, responsible for heading the Vertical / the Investor Relations. This position act as the primary point of contact. It gives...

  • Urgent: Plant Head

    2 weeks ago


    Mumbai, Maharashtra, India Industrial Rubber Products, L.L.C. Full time

    Role DescriptionThis is a full-time on-site role located in Mumbai for a Plant Head at Industrial rubber products Pvt ltd. The Plant Head will be responsible for overseeing the overall operations of the plant, including production, quality control, supply chain management, and maintenance. They will lead a team of employees, ensure that production targets...