Head Donor Servicing

2 weeks ago

Mumbai, Maharashtra, India Arthan Full time

About the role:

As the Head/Lead of Donor Servicing, you will be managing institutional, corporate, and UHNI donors. This role demands a strong understanding of donor stewardship, reporting process development, relationship management, and key account management. You will be building and leading a large team of key account managers and associates who cater to different segments of donors. The position will be closely working with the Director of Purpose and Resource Mobilization and other senior management and demands a high level of integrity and process process-driven approach. The role is also responsible for assisting the front-end business development team with proposals, budgets, and due diligence support.

Areas of Responsibility:

  • Donor servicing: You will be responsible for donor onboarding, MOUs, donor reporting, donor visit management, donor communication, and relationship management. You will be front-facing the donor in terms of reporting and day-to-day relationship management.
  • Team management: Support the mission by building and managing a dynamic and result-oriented servicing team. This includes hiring, training, setting up KPIs, and managing performance.
  • Process building and management: You will be responsible for developing and optimizing effective systems and processes to enable greater donor satisfaction and contribute to the internal management information system.
  • Presale support: You will be supporting the donor acquisition team with proposal development, budget, and KMI finalization.
  • Donor data and knowledge management: Play as a custodian of the donor database which includes managing the CRM system, donor segmentation, data validation, reconciliation with the finance, and reporting. You will be the go-to person for organizational data, project financing, reporting timelines, historical data, utilization status, etc.
  • Inter-team co-ordination: You will have to build strong processes and working relationships with internal stakeholders like programmer operations, finance, compliance, and other departments to achieve timely proposal submission, reporting, audit, and other donor requirements.
  • Ownership: Have a high degree of accountability for areas of activity that will have a significant long-term impact on the achievement of the org goals.
  • What will be the indicators of your success: Overall donor retention rate, TOT in proposal submission, reporting, fund utilization, quality and adaptation of systems, and process and data management

Apply if you have:

  • Passion for the cause of the org and believe that strong donor servicing can make a huge impact.
  • If you have done Key account management and process building and currently looking for an opportunity to take a leadership role to make a substantial impact in your career.
  • 8 to 12 years of experience with a demonstrable track record in relationship management, process building, team building, and database management in a fast-paced environment.
  • Substantial experience in a managerial role, having built, inspired, and managed cross-functional teams leading them to success.
  • Excellent communication skills, both written and verbal, with the ability to engage and inspire donors and supporters.
  • Creative thinking and problem-solving abilities.
  • Ability to navigate through the internal systems and build strong process-driven relationships with different departments.

  • Head Monitoring and Evaluation

    2 weeks ago

    Mumbai, Maharashtra, India TechnoServe Full time

    Company Description TechnoServe is a nonprofit organization that works with enterprising people in the developing world to build competitive farms, businesses, and industries. Our work is rooted in the belief that hardworking people can generate income, jobs and wealth for their families and communities. Our success in creating business solutions to...

  • Head of Fundraising, Communications, and Partnerships

    2 weeks ago

    Mumbai, Maharashtra, India Arthan Full time

    About the Role: The Head of Fundraising, Communications, and Partnerships is a multifaceted leadership role within the non-profit organization, responsible for driving fundraising efforts, overseeing communication strategies, cultivating partnerships, and managing public relations. This position requires a strategic thinker with strong interpersonal skills,...

  • Senior Manager- Fund Raising

    2 weeks ago

    Mumbai, Maharashtra, India Swades Foundation Full time

    The role includes the following KRAs (key result areas):A. Business Development + Sales Management Donor Acquisition & Funding Collaborations -Generate leads & develop new B2B partnershipsacross sources + channels i.e. domestic & intn'linstitutions (grant-making foundations/philanthropic trusts/CSR/multilateral agencies, incl. via platforms on RFPs &...

  • Deputy General Manager of Fund Raising

    2 weeks ago

    Mumbai, Maharashtra, India Swades Foundation Full time

    a)Business Development + Sales ManagementDonor Acquisition & Funding Collaborations - Generate leads & develop new B2B partnerships across sources + channels i.e. domestic & international institutions (grant-making foundations/philanthropic trusts/CSR/multi- lateral agencies, incl. via platforms on RFPs & Grants.)Own function & process of lead generation,...

  • Deputy General Manager Of Fund Raising

    2 weeks ago

    Mumbai, Maharashtra, India Swades Foundation Full time

    A)Business Development + Sales ManagementDonor Acquisition & Funding Collaborations - Generate leads & develop new B2 B partnerships across sources + channels i.e.domestic & international institutions (grant-making foundations/philanthropic trusts/CSR/multi- lateral agencies, incl.via platforms on RFPs & Grants.)Own function & process of lead generation,...

  • Deputy General Manager of Fund Raising

    2 weeks ago

    Mumbai, Maharashtra, India Swades Foundation Full time

    a)Business Development + Sales Management Donor Acquisition & Funding Collaborations - Generate leads & develop new B2B partnerships across sources + channels i.e. domestic & international institutions (grant-making foundations/philanthropic trusts/CSR/multi- lateral agencies, incl. via platforms on RFPs & Grants.) Own function & process of lead generation,...

  • Deputy General Manager of Fund Raising

    2 weeks ago

    Mumbai, Maharashtra, India Swades Foundation Full time

    a)Business Development + Sales Management Donor Acquisition & Funding Collaborations Generate leads & develop new B2B partnerships across sources + channels i.e. domestic & international institutions (grantmaking foundations/philanthropic trusts/CSR/multi lateral agencies, incl. via platforms on RFPs & Grants.) Own function & process of lead generation,...

  • Senior Manager- Fund Raising

    2 weeks ago

    Mumbai, Maharashtra, India Swades Foundation Full time

    The role includes the following KRAs (key result areas): A. Business Development + Sales Management · Donor Acquisition & Funding Collaborations -Generate leads & develop new B2B partnerships across sources + channels i.e. domestic & intn'l institutions (grant-making foundations/philanthropic trusts/CSR/multilateral agencies, incl. via platforms on RFPs &...

  • Partnership Fund Raising

    2 weeks ago

    Mumbai, Maharashtra, India EdelGive Foundation Full time

    JOB DESCRIPTIONExpected Qualities of the role-holder: This role would require a person with at least 5 - 7 years of professional experience in the non-profit sector, in fundraising and donor servicing. They should be experienced in building relationships with various stakeholders. The person should have excellent communication skills, ability and willingness...

  • Fundraising Coordinator

    2 weeks ago

    Mumbai, Maharashtra, India timesjobs Full time

    Position Objectives:To provide PETA Indias Fundraising Department with administrative support, with particular attention to major donors, corporate donors, and legacy supportersTo act as a contact for PETA Indias donors and provide them with excellent supporter care.Term of Employment: Full-timeLocation: MumbaiReports To: Head of FundraisingPrimary...

  • Fundraising Coordinator

    1 month ago

    Mumbai, Maharashtra, India timesjobs Full time

    Position Objectives:To provide PETA Indias Fundraising Department with administrative support, with particular attention to major donors, corporate donors, and legacy supportersTo act as a contact for PETA Indias donors and provide them with excellent supporter care.Term of Employment: Full-timeLocation: MumbaiReports To: Head of FundraisingPrimary...

  • Sr Manager/General Manager

    2 weeks ago

    Mumbai, Maharashtra, India Ground Zero Full time

    Senior Manager/General Manager - HNI (Social Stock Vertical)Location: Mumbai, IndiaSalary: 15-30 LPAExperiencer: 10+ years_____________________________________________AboutSwades Foundation is not for profit organization founded by Ronnie and Zarina Screwvala, It operates with the single-minded focus of empowering rural India. Our vision is rural empowerment...

  • Sr Manager/General Manager

    2 weeks ago

    Mumbai, Maharashtra, India Ground Zero Full time

    Senior Manager/General Manager - HNI (Social Stock Vertical) Location: Mumbai, IndiaSalary: 15-30 LPAExperiencer: 10+ years_____________________________________________AboutSwades Foundation is not for profit organization founded by Ronnie and Zarina Screwvala, It operates with the single-minded focus of empowering rural India. Our vision is rural...

  • Manager, Partnerships and Engagement

    2 weeks ago

    Mumbai, Maharashtra, India Teach For India Full time

    Position Summary The Mission of the Development team is to build lifelong champions of the cause and to acquire financial support for the movement. As one of the most external-facing teams, we build high-impact sustainable partnerships and strong champions for the movement through various engagement avenues and immersions with our students, Fellows,...

  • Manager, Partnerships and Engagement

    2 weeks ago

    Mumbai, Maharashtra, India Teach For India Full time

    Position SummaryThe Mission of the Development team is to build lifelong champions of the cause and to acquire financial support for the movement. As one of the most external-facing teams, we build high-impact sustainable partnerships and strong champions for the movement through various engagement avenues and immersions with our students, Fellows, Staff,...

  • Partnership Fund Raising

    2 weeks ago

    Mumbai, Maharashtra, India EdelGive Foundation Full time

    JOB DESCRIPTIONExpected Qualities of the role-holder:This role would require a person with at least - 7 years of professional experience in the non-profit sector, in fundraising and donor servicing. They should be experienced in building relationships with various stakeholders. The person should have excellent communication skills, ability and willingness to...

  • Sr Manager/General Manager

    2 weeks ago

    Mumbai, Maharashtra, India Ground Zero Full time

    Senior Manager/General Manager - HNI (Social Stock Vertical)Location: Mumbai, IndiaSalary: 15-30 LPAExperiencer: 10+ years_____________________________________________AboutSwades Foundation is not for profit organization founded by Ronnie and Zarina Screwvala, It operates with the single-minded focus of empowering rural India. Our vision is rural empowerment...

  • General Manager- Fundraising

    2 weeks ago

    Mumbai, Maharashtra, India Ground Zero Full time

    Role: General Manager Fundraising Experience: 14+ yearsSalary: Up to 30LPA + incentivesLocation: Mumbai; hybrid model (office + remote working) About Role: A. Business Development + Sales Management Donor Acquisition & Funding Collaborations - Generate leads & develop new B2B partnerships across sources + channels i.e. domestic & international institutions...

  • Manager- Development, British Asian Trust

    2 weeks ago

    Mumbai, Maharashtra, India British Asian Trust Full time

    POSITION VACANT: Manager Development, British Asian Trust (Mumbai, Bangalore, Gurugram, Delhi) ORGANIZATIONAL BACKGROUND: British Asian Trust (BAT) is an international development organization. Founded by His Majesty King Charles III and British Asian entrepreneurs, BAT focuses on tackling poverty and inequality in South Asia. The organization has...

  • After Sales Service and Support Head

    2 weeks ago

    Mumbai, Maharashtra, India Antal International Full time

    Job Description Job Title: After Sales Service and Support Head - Plastic Injection Moulding Experience: 10 + Years Company Overview: One of the leading manufacturers of state-of-the-art plastic injection moulding machines, serving industries worldwide. With a commitment to innovation, quality, and customer satisfaction, we deliver cutting-edge...