![New Relic](https://media.trabajo.org/img/noimg.jpg)
Renewals Representative
1 week ago
Req ID- FY25|S&M|#6455- Location(s)- Bangalore, India;- Work arrangement(s)- Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office)- Your opportunity- At New Relic, keeping our existing customers is as equally meaningful as gaining new ones.
We advocate the principle of a virtuous cycle of customer success and improved revenue performance.The Renewals team is a culmination of individuals who are passionate about customer loyalty. They are committed to bringing the right people together with the intention of securing and growing our revenue.
The Renewals Manager is a key individual contributor on the team to help drive consistent, market-leading retention rates and more.
As a Customer Success Representative-Renewals, you will work with a specific group of customers to sustain and grow renewal rates.
You'll establish deep, strategic relationships with a particular focus on retention and finding new opportunities for upsell.Your ability to clearly articulate our value proposition, sustain and renew subscriptions, resolve customer issues/problems, and effectively manage your time will be the key to our mutual success.
- What you'll do- Build positive relationships with customer decision-makers and end users to negotiate, finalize and establish renewal quotes- Effectively communicate company messages, value propositions, etc. verbally and in writing
- Collaborate with departments across the organization such as Sales, Operations and Legal to advocate for the customer and work together to resolve any issues
- Accountable for maintaining an accurate customer master record such as subscriptions, buying programs, contract renewal dates, customer contact information
- Uncover and identify accounts at risk and work to develop a strategic plan to mitigate uncertainty and drive customer satisfaction
- Recognize industry trends to help develop relevant programs to improve New Relic customer retention
- This role requires 5+ years experience in sales, renewing contracts or customer success
- Bonus points if you have
- Strong understanding of the underlying drivers of business success across industry sectors
- Excellent communication and relationshipbuilding skills, with the ability to work effectively with both internal and external collaborators
- Proven track record of working collaboratively with crossfunctional teams to achieve shared goals
- Strong verbal and written communication skills
- Strong analytical skills and experience working with data to advise strategy and decisionmaking
Our hiring process
Please note that visa sponsorship is not available for this position.
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification
Note:
Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers.New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.- #LI-JJ2-
Renewals Representative
1 week ago
Bengaluru, Karnataka, India New Relic, Inc. Full timeRenewals Representative Renewals Representative Renewals Representative Req ID FY|S&M|#4 Location(s) Bangalore, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week) Your opportunity At New Relic, keeping our existing customers is as equally meaningful as gaining new ones. We advocate the principle of a virtuous cycle...
-
Associate Renewals Representative
1 week ago
Bengaluru, Karnataka, India New Relic, Inc. Full timeAssociate Renewals Representative Associate Renewals Representative Associate Renewals Representative Req ID FY|S&M|#3 Location(s) Bangalore, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunity At New Relic, keeping our existing customers is as equally...
-
Bengaluru, Karnataka, India Informatica Full timeOur TeamYou will be a key contributor to Informatica's Maintenance Renewals Team working for Subscription Management Group. The Renewals Team is responsible for selling, supporting, and managing subscription renewal and support for all existing Informatica customers. We are a highly successful and driven team that takes pride in being recognized as a...
-
Bengaluru, Karnataka, India Informatica Full timeur TeamYou will be a key contributor to Informatica's OEM Renewals Team working for Customer Success and Renewals team. The Team is responsible to work in the inbound royalties that come to Informatica from our OEM and Commercial Use Partner Business. We are a highly successful and driven team that takes pride in being recognized as a best-in-class renewals...
-
Bengaluru, Karnataka, India Oracle Full timeDrive the renewal of Oracle's contracts to existing customers. Responsible for timely renewals for medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations on...
-
Account Representative
1 week ago
Bengaluru, Karnataka, India Ansys Full timeRequisition #: 14171 When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to...
-
Account Representative
1 week ago
Bengaluru, Karnataka, India timesjobs Full timeJob Title: Account Representative - SalesLocation: BangaloreDate: Apr 30, 2024Company: AnsysRequisition #: 14171When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push...
-
Account Representative
1 month ago
Bengaluru, Karnataka, India timesjobs Full timeJob Title: Account Representative - SalesLocation: BangaloreDate: Apr 30, 2024Company: AnsysRequisition #: 14171When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push...
-
Account Representative
4 weeks ago
Bengaluru, Karnataka, India timesjobs Full timeJob Title: Account Representative - SalesLocation: BangaloreDate: Apr 30, 2024Company: AnsysRequisition #: 14171When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push...
-
Account Representative
1 week ago
Bengaluru, Karnataka, India timesjobs Full timeDate: Apr 1, 2024Location: Bengaluru, KA, IN, 560103Company: AnsysRequisition #: 14171When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive...
-
Account Representative
4 weeks ago
Bengaluru, Karnataka, India Ansys Full timeRequisition #: 14171 When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to...
-
Account Representative
1 month ago
Bengaluru, Karnataka, India Ansys Full timeRequisition #: 14171 When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to...
-
Account Representative
4 weeks ago
Bengaluru, Karnataka, India timesjobs Full timeDate: Apr 1, 2024Location: Bengaluru, KA, IN, 560103Company: AnsysRequisition #: 14171When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive...
-
Account Representative
1 week ago
Bengaluru, Karnataka, India Ansys Full timeRequisition #: 14171 When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to...
-
Account Representative
4 weeks ago
Bengaluru, Karnataka, India timesjobs Full timeDate: Apr 1, 2024Location: Bengaluru, KA, IN, 560103Company: AnsysRequisition #: 14171When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive...
-
Internal Sales Representative
1 week ago
Bengaluru, Karnataka, India Ingram Micro Full timeDescriptionInternal Sales Representative - Mid Market TeamOverview This is a B2B ISR role that requires development and management of business relationship with Mid-Market and SMB end-customers with the objective of winning business of Ingram's IT products, solutions, services, and executing won business in indirect mode through select partnersJob...
-
Inside Sales Representative
1 week ago
Bengaluru, Karnataka, India Tech Data Full timeJob Purpose:This solution-focused professional will be responsible for new /old opportunities within existing and prospective clients.Responsibilities: Drives sales of resold services such as renewals, product support etc. Able to do demand generation for specific product Effectively generate leads thru cold calling or database mining Has ability to address...
-
sre
1 week ago
Bengaluru, Karnataka, India Virtusa Full timeSRE - CREQ186098 Description Deployment of Gateway and Service Mesh components. Driving Go/No-Go Meeting on biweekly basis. Operational Work Perf/ Stability / Capacity TestingFMEA Recommendation from the testing andFMEA to improve the systems. Participation in Identity failover to represent Traffic. Scaling of Traffic Systems Monitoring the system and...
-
Service Support Representative I
1 week ago
Bengaluru, Karnataka, India Mouser Electronics Full timeJOB DESCRIPTIONTitle:Service Support Representative ILocation: IndiaThe Service Support Representative is responsible for providing service excellence to customers by processing orders, quotes, inquiries and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service initiatives.ACCOUNTABILITIES &...
-
Contracts Administrator
1 week ago
Bengaluru, Karnataka, India opentext Full timeOPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.Job OpportunityReporting into the Renewals function, the Sr. Contracts Administrator duties are to...