Field Operations Specialist

1 week ago


Delhi, Delhi, India Randstad Offshore Services Full time
The success of the role will be driven by:


Clarity of work and training provided to the offshore teamQuality and timeliness of feedback especially during ramp-upRegular review of the effort and outcomes between onshore and offshore teamsIn addition to training, job aids to assist offshore teamTimeliness and accuracy of data provided in the prepped recon.

The inclusion of the offshore team in daily huddles and regular communicationRoles and ResponsibilitiesWeekly Contingent reports with follow up on progress, escalation to ManagerAudits reports with follow up to Team LeadSending all Wednesday email updates to field on status of their onboardingSending Unresponsive emails to field regarding the action neededOut of office coverage on placements that have been startedOnboarding send Estaff and Welcome letter on specific accountsI9 EAD expiration document follow up with field and talentI9 Everify weekly report and follow up as neededRITS process weekly notification to field with confirmation of start dateRITS onboarding weeklyFCRA reporting and processingAll other duties as assigned by Manager

Key Skills Required


Comfortable working in multiple systemsStrong Communication SkillsAttention to detailAbility to respond to customer needs with speed and accuracyWillingness and eager to learnDemonstrates Adaptability - Learning Randstad PaceConnect the dots" and understand dependenciesActs with a sense of urgencyOpenly receives feedbackAbility to multitask and prioritize workAccountable for personal results and teamworkAdherence to deadlinesFocus on accuracySpeak, Understand and communicate fluently in English.



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