Senior Quality Analyst

1 week ago


Gurgaon, Haryana, India Skuad Full time

Desired Skills: Automation Testing, Manual testing, and Mobile Application Testing

Experience: Years

Location: Gurgaon (Work from Office Hybrid)

Job Description

We are looking for an innovative and experienced quality analyst to join our team. The quality analyst is responsible for developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects. The successful candidate will work closely with various departments to perform and validate test cases based on quality requirements, and recommend changes to predetermined quality guidelines. You will be responsible for ensuring that the end product meets the quality standards, and is fully functional and user-friendly.

To be successful as a quality analyst, you should demonstrate strong attention to detail and have analytical and problem-solving abilities. The ideal candidate must be able to interpret and implement quality assurance standards and provide accurate and comprehensive feedback to colleagues

Key Accountabilities

● Mandatory experience on Mobile Money/ e-wallet/ Prepaid recharge/ credit card

payment/USSD/Commission solutions (Knowledge of Comviva Mobiquity solution will be a plus)

● Mandatory experience in API Testing, Mobile Applications, and Web Applications

● Hands-on experience in writing SQL queries

● Hands-on experience on Unix

● Experience in Automation (Java & Selenium) is highly desirable, Rest Assurance, J-Meter, etc

● Experience in defining test strategies: identify what needs to be tested, when, how - and

the corresponding risks

● Experience in setting up test frameworks, test environments, and test data to execute

test cases

● Demonstrable experience in test case design and review

● Experience in Jira, Slack & Confluence is desirable

● Experience in non-functional testing (performance and security) will be a plus

● Liaise with external teams to gather and understand requirements

● Proven ability to work collaboratively in a team to deliver a technical solution

● Develop and execute test plans to ensure that all objectives are met

● Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product

● Identify and remedy defects within the production process

● Recommend, implement, and monitor preventative and corrective actions to ensure that

quality assurance standards are achieved

● Compile and analyze statistical data

● Ensure that user expectations are met during the testing process

● Draft quality assurance policies and procedures

● Investigate customer complaints and product issues

● Ensure ongoing compliance with quality and industry regulatory requirement

Skills & Knowledge

● BE/Btech/MCA in Computer Science / Electronics Bachelor's degree in a related field

● 2 to 8 years of work experience as a Test Engineer/Analyst

● Experience in the Fintech/Mobile wallet industry will be a plus

Other Requirements

● Telecommunication industry expertise is a plus

● Focus on Customer - Demonstrating availability, attentiveness, and reliability to external/internal customers, building trusting and constructive relationships with them. Listening to their needs and seeking their feedback. Striving to anticipate market trends and to deliver products and services that exceed - and possibly shape - customers' expectations

● Share to Succeed - Being available, attentive, and reliable with peers and colleagues. Encouraging and contributing to the sharing of information, knowledge, and best practices. Addressing and resolving conflict in a way that ensures mutually satisfying outcomes

● Result Orientation - Making and meeting commitments. Facing reality with courage and raising the bar for self and others. Ensuring objectives are ambitious, demonstrating a sense of urgency, and redirecting efforts if necessary

● Ability to work under pressure and juggle multiple priority tasks at a time - Excellent Communication skills

● Team Player, have a good understanding and work in harmony with internal and external

stakeholders

● Global team handling experience is preferable

● Be able to work independently, remotely, and in multiple time zones

About Skuad

Imagine a world without boundaries, where companies effortlessly discover, hire, and manage talent, regardless of geographical constraints. Skuad brings this vision to life. We're on a mission to democratize global talent and opportunities, making remote work accessible worldwide. Skuad empowers employers to effortlessly build, pay, and oversee exceptional global teams

while handling the complexities of payroll, compliance, and taxation.Our diverse, globally distributed team is passionate about fostering inclusive work cultures and enabling customers to thrive globally. Backed by leaders with over two decades of HR expertise, our goal is to

create one million opportunities globally by 2027.

Having raised $15 million in Series A funding in Oct 2022, totaling $19 million with support from returning investors Beenext and Anthemis, we're committed to driving value, learning, and continuous improvement as a united global team.

With Skuad you get to have:

● Ownership: You will own what you do. We are a results-driven team, which means we expect you to get things done

● Endless support: You will always be able to reach the help you may need. You will have the resources you need to deliver

● Experiment: This is your playground. You will come up with ideas of your own, pitch them, and take them up. You will have a free hand to execute exciting ideas

● Impact: Be a part of a world-class team where we are constantly challenged with new things and maximize the impact of the products we build

Why should you join Skuad?

Venture capital-backed hyper-growth company



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