Team Leader

1 week ago


Kolkata, West Bengal, India Freelancer Parthajit Das Full time
Job Title:
Team Leader


Job Overview:


As a Team Leader in our Life Insurance company, you will be responsible for leading and managing a team of insurance professionals to achieve business objectives, provide excellent customer service, and ensure compliance with industry regulations.

Your role will involve coaching, mentoring, and motivating team members to optimize performance and contribute to the growth and success of the organization.

Key Responsibilities:

1.

Team Leadership:


Lead, motivate, and develop a team of insurance agents to achieve sales targets and key performance indicators.
Provide ongoing coaching, training, and feedback to enhance team members' skills and capabilities.
Foster a positive and collaborative team culture, promoting a high level of morale and engagement.

2.

Performance Management:


Monitor and evaluate individual and team performance, providing constructive feedback and implementing performance improvement plans as necessary.
Conduct regular performance reviews and set clear performance objectives aligned with organizational goals.

Sales and Business Development:


Drive the achievement of sales targets and revenue goals for the life insurance products.
Develop and implement strategies to maximize cross-selling opportunities and expand the customer base.
Stay informed about industry trends, market conditions, and competitor activities.

4.

Customer Service:


Ensure a high standard of customer service by maintaining strong relationships with clients and addressing their inquiries or concerns.
Work collaboratively with other departments to resolve customer issues promptly and efficiently.

Compliance and Risk Management:


Ensure team members adhere to regulatory requirements and compliance standards.
Implement and enforce company policies and procedures to mitigate risks and maintain a high level of professionalism.

6.

Reporting and Analysis:


Prepare and analyze reports on team performance, sales metrics, and other key performance indicators.
Use data-driven insights to make informed decisions and implement improvements.


Qualifications:


Bachelor's degree in business, finance, or a related field.
Proven experience in the life insurance industry, with a track record of success in sales and leadership roles.
Strong knowledge of life insurance products, industry regulations, and market trends.
Excellent communication, interpersonal, and organizational skills.
Leadership and team management experience.
Ability to motivate and inspire team members to achieve goals.
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