L3-production/application Support

2 weeks ago


Bengaluru, Karnataka, India HealthAsyst Full time

About HealthAsyst

  • HealthAsyst is an IT service and product company. It is a leading provider of IT services to some of the largest healthcare IT vendors in the United States. We bring the value of cuttingedge technology through our deep expertise in product engineering, custom software development, testing, largescale healthcare IT implementation and integrations, ongoing maintenance and support, BI & Analytics, and remote monitoring platforms. As a true partner, we help our customers navigate a complex regulatory landscape, deal with cost pressures, and offer highquality services. As a healthcare transformation agent, we enable innovation in technology and accelerate problemsolving while delivering unmatched cost benefits to healthcare technology companies. HealthAsyst is now a Great Place to Work-Certified & our product has also been consistently recognized for high customer credibility by Gartner, Capterra etc.
1. 3-to-6-year experience in support role.- 3. Experience working with MS SQL.

  • 4. Experience working with Microsoft Technologies (C#)
  • 5. Experience working with American customers.
  • 6. Willingness to work on night shift.
  • 7. Excellent communication skills.
  • 8. Should have knowledge about support process (SLA, Priority, Criticality, Knowledge Base and etc)

What you will get:

Bi-Annual Salary Reviews

Flexible working hour

Three Day Hybrid Model

Market competitive pay

GMC (Group Mediclaim): Provides Insurance coverage of Rs. 3 lakhs + a corporate buffer of 2 Lakhs per family. This is a family floater policy, and the company covers all the employees, spouse, and up to two children

Employee Wellness Program:

  • HealthAsyst offers unlimited online doctor consultations for self and family from a range of 31 specialties for no cost to employees. And OPD consultations with GP Doctors are available in person for No Cost to employees

GPA (Group Personal Accident): Provides insurance coverage of Rs. 20 lakhs to the employee against the risk of death/injury during the policy period sustained due to an accident

GTL (Group Term Life): Provides life term insurance protection to employees in case of death. The coverage is one time of the employee's CTC

Employee Assistance Program:
HealthAsyst offers
complete
confidential counselling services to employees & family members for mental wellbeing

Sponsored upskills program:
The company will sponsor upto 1L for certifications/higher education/skill upskilling.

Flexible Benefits Plan - covering a range of components like

  • National Pension System.
  • Internet/Mobile Reimbursements.
  • Fuel Reimbursements.
  • Professional Education Reimbursement

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