Partner-project Implemention

1 week ago


Noida, Uttar Pradesh, India RateGain Full time

About RateGain

  • Founded in 2004 and headquartered in India, RateGain Travel Technologies Limited (NSE,

BSE:
RateGain) is a provider of SaaS solutions and one of the world's largest processors of electronic transactions and price points for travel and hospitality.

It works in more than 100 countries with its 2,200+ customers—including 8 Fortune500 companies, 23 out of top 30 hotel chains, 25 out of top 30 OTAs, all top 10 car rentals, and some of the largest travel management companies, cruise lines, and airlines—to help them accelerate revenue generation through acquisition, retention, and wallet share expansion.

***
Scope of the role:
  • The implementation expert will be responsible for coordinating implementation projects of varying size and complexity or its parts. S/he is responsible for organizing and controlling project activities
  • both internally as well as with customers, team management and for communicating risks, opportunities and current state of project to his superior and/or other stakeholders.

Responsibilities:

  • The main goal of Implementation specialist is to make sure that the project runs smoothly by tracking project progress and timely communicating its status to customers, management and project members, as well as making sure that project members communicate with each other.
  • Will also work on process improvements, documentation updates etc.

Main Duties

  • Tracking implementation projects from inception to completion.
  • Directing Quality Assurance of implementation team's project status documentation
  • Make sure that strategy, goals and objectives are stated
  • Helping the organization with the development of operating procedures related to implementations.
  • Track, analyze and communicate project risks and opportunities
  • Resolving any financial queries that are raised, including timely communication about changes in scope, implementation dates, and/or resources needed to complete the project.
  • Participate in performance reviews
  • Make sure deliverables are aligned with the goals and objectives requested
  • Close projects and ensure measurement on project outcomes against baseline have been triggered as part of project closure
  • Ensuring that relevant management information is captured and analyzed.
  • Assigning tasks and maintaining processes
  • Working with the team to remove blockers
  • Developing training and briefing material for staff.
  • Keeping in close contact with key project members and decision makers
  • Track and report project progress

Required experience:

  • Experience working with GDS
  • Global Distribution System is a MUST
  • Having independently handled projects requiring GDS and PMS/CRS connectivity with Channel Managers or other disparate systems (preferably from travel domain)
  • Quality Assurance of implementation team's project status documentation
  • Project status (hours, budget, scope) tracking and reporting
  • Project Planning, directing, organizing project work in an agile environment
  • Risk and Documentation management
  • Resource utilization report creation, evaluation, and presentation
  • Maintenance of sprint forecast and slotting new projects in future sprints based on anticipated resource availability
  • Experience using JIRA, (advanced) Excel (required), Microsoft Project and Project Web App (preferred), Confluence (preferred), and SharePoint (preferred)

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