Helpdesk Executive

2 weeks ago

Gurgaon, Haryana, India JLL Full time
JLL supports the Whole You, personally and professionally.

Key Responsibilities:1. Customer Support**:

  • Provide accurate information and assistance regarding transport schedules, routes, and services.
  • Address and resolve customer complaints in a timely and professional manner.

2.

Coordination and Scheduling:

  • Coordinate with drivers, transport providers, and internal teams to schedule and dispatch vehicles.
  • Monitor vehicle movements and ensure timely delivery and pickup services.
  • Maintain updated records of transport schedules, routes, and driver assignments.

3.

Issue Resolution:

  • Identify and resolve transportrelated issues promptly to minimize service disruptions.
  • Coordination with service providers to ensure vehicles are serviced and maintained regularly.
  • Manage incidents and emergencies, providing support and solutions as needed.

4.

Reporting and Documentation:

  • Prepare and maintain transport logs, reports, and documentation.
  • Analyze transport data to identify trends, inefficiencies, and areas for improvement.
  • Assist in preparing performance reports for management review.

5.

Compliance and Safety:

  • Ensure compliance with transport regulations and company policies.
  • Promote and enforce safety standards among drivers and transport staff.
  • Conduct regular audits and inspections of transport operations.

6.

Continuous Improvement:

  • Suggest and implement improvements to transport processes and procedures.
  • Stay updated with industry trends, best practices, and new technologies in transport logistics.
  • Participate in training and development programs as required.

Qualifications:

  • A degree in logistics, transportation, or any related field is preferred.
  • Strong knowledge of transport logistics and fleet management.
  • Excellent communication and interpersonal skills.
  • Proficiency in using transport management systems and office software.
  • Ability to multitask, prioritize, and manage time effectively.
  • Strong problemsolving skills and attention to details.
  • Flexibility to work in shifts, including weekends and holidays, if required.

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

  • Helpdesk Executive

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time

    Helpdesk Executive Work Dynamics What this job involves: Redefining user support "Our customer—our priority" will be your tagline. Leading the helpdesk operations team, you will lend your expertise in analysing data, crafting infographic reports that present trends, and identifying areas for improvement. You'll also keep an eye out for...

  • IT Helpdesk Analyst

    2 weeks ago

    Gurgaon, Haryana, India Sprinklr Full time

    DescriptionTitle:IT Helpdesk Analyst ( US Shift)Experience Required:2-5YearsRequired Educational Qualification:BE/ B.Tech/MCA/BCA/BscLocation requirement:GurgaonKey responsibilities:As an IT Helpdesk Analyst, you will :Provide local support for the Sprinklr Gurgaon office and Global support for all Sprinklr users.Tracking & documenting of all support...

  • IT Helpdesk Analyst

    2 weeks ago

    Gurgaon, Haryana, India Sprinklr Full time

    Description About Sprinklr : Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale. Headquartered in New York City with over 2,400 employees...

  • Facility Executive

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time

    Facility Executive Work Dynamics What this job involves: OVERALL ROLE The Facility Executive will report to AFM/Facilities Manager of the assigned property/facility, and be the on-site point of contact during his shift for the key stakeholders &/or client. The responsibilities will include site rounds, helpdesk calls,, HK and M&E ream briefings, checking and...

  • Facility Executive

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time

    JLL supports the Whole You, personally and professionally.Facility ExecutiveWork DynamicsWhat this job involves:Prioritising the facilities' needsWorking with both the facilities manager and the assistant facilities manager, you'll oversee the property's day-to-day operations and ensure that all administrative functions, security issues and facility services...

  • Facility Executive

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time

    JLL supports the Whole You, personally and professionally.Facility ExecutiveWork DynamicsWhat this job involves:Prioritising the facilities' needsWorking with both the facilities manager and the assistant facilities manager, you'll oversee the property's day-to-day operations and ensure that all administrative functions, security issues and facility services...

  • Facilities Executive

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time

    JLL supports the Whole You, personally and professionally.Facilities ExecutiveWork DynamicsNumber of Subordinates:Position's GoalTo provide operational and administrative support to the Facility Management team assigned.Use initiative and creativity in performance of IFM operations duties and assist the team in implementing more efficient work...

  • Facilities Executive

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time

    JLL supports the Whole You, personally and professionally.Facilities ExecutiveWork DynamicsWhat this Job InvolvesNumber of Subordinates:Position's GoalTo provide operational and administrative support to the Facility Management team assigned.Use initiative and creativity in performance of IFM operations duties and assist the team in implementing more...

  • Urgent Hiring Accounts Executive for Gurgaon

    2 weeks ago

    Gurgaon, Haryana, India ABP Empower Full time

    Job openings for accounts executive in gurgaonHome ›Current Opening › Job openings for accounts executive in gurgaonUrgent Hiring Accounts Executive For GurgaonGurgaon ShareExperience 5 Yrs in Accounts Billing/Collection/Client DealingSalary -5 Lacs paB.Com GraduateKEYSKILLS- HANDLE BILLING & RECEIPTS/ COLLECTION/ VERICATION OF VENDORS BILLS/ COMPLIANCE...

  • Helpdesk Senior Associate

    2 weeks ago

    Gurgaon, Haryana, India NTT DATA Full time

    Job Description Experience 3-4 years of relevant experienceOffice Time 8:00 AM – 5:30 PM, Sunday-Saturday. Rotational support (Female)24X6 – Sunday (11:00PM-Saturday 11:PM) – Rotational Support (Male) – Weekly ComOff will be applicable Skills and Responsibility Service desk experience in providing telephonic/remote support to customers Excellent...

  • Helpdesk Senior Associate

    2 weeks ago

    Gurgaon, Haryana, India NTT DATA Full time

    Job Description Experience 3-4 years of relevant experienceOffice Time 8:00 AM – 5:30 PM, Sunday-Saturday. Rotational support (Female)24X6 – Sunday (11:00PM-Saturday 11:PM) – Rotational Support (Male) – Weekly ComOff will be applicable Skills and Responsibility Service desk experience in providing telephonic/remote support to customers Excellent...

  • Help Desk Executive

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time

    JLL supports the Whole You, personally and professionally.Help Desk ExecutiveWork DynamicsWhat this job involves:Duties & responsibilitiesThe role is responsible for Manning and handling the FM Helpdesk for 24*7Should be able to manage Corrigo (JLL Application)Daily report: Manned executive with share the daily report in the morning of the day includes as...

  • Building Operations, Facilities Services

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time

    Provide support to the AFM to ensure critical operational items are attended to within agreed time frames To provide relief support to the F&A site teams as needed, including but not limited to the positions of Client Interface Administrator, Facilities Administrator, Facilities Officer, etc. To assist with the site audits & floor walks to be undertaken...

  • Guest Services Ececutive

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time

    JLL supports the Whole You, personally and professionally.What this job involves?To provide operational and administrative support to the Facility Management team assigned.Use initiative and creativity in performance of IFM operations duties and assist the team in implementing more efficient work practice.Administer Standard Operating Procedure for all Soft...

  • COMOS Solution Expert

    2 weeks ago

    Gurgaon, Haryana, India Siemens Energy Full time

    COMOS Solution Expert About the Role Location India Haryana Gurugram Remote vs. Office Hybrid (Remote/Office) Company Siemens Energy Industrial Turbomachinery India Private Limited Organization EVP Global Functions Business Unit Information Technology Full / Part time Full-time Experience Level Experienced Professional A Snapshot of Your Days ...

  • Associate Sales Consultant

    2 weeks ago

    Gurgaon, Haryana, India Policybazaar Full time

    What would be the roles and responsibilitiesAssisting customers in the sale of a range of financial products on the phone.Reaching productivity that meets job standards, while working with speed and accuracy.Meeting and exceeding targets as assigned periodically.Ability to learn about products and services and describe/explain them to prospects.Understanding...

  • Front Office Executive

    2 weeks ago

    Gurgaon, Haryana, India Makoto HR Solutions Full time

    To manage entire Complaint management and ensure on complaints closure To greet and attend visitors including VVIP at the reception and coordinate with respectivestakeholders. To ensure checking the IDs, issuing entry passes, signing IN / OUT register etc. To coordinate with site team for celebrations / festival decorations / other initiatives. To receive...

  • Executive - Marketing

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time

    JLL supports the Whole You, personally and professionally.Executive - MarketingProperty and Asset managementWhat this Job InvolvesYou will be the face of JLL at the client's site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions.You will also be...

  • Executive - Operations

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time

    JLL supports the Whole You, personally and professionally.Executive - OperationsProperty and Asset managementJob OverviewYou will be the face of JLL at the client's site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions.You will also be responsible...

  • MIS- Executive

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time

    Position: MIS, Gurgaon. Business: Property and Asset Management, Gurgaon. What this job involves You will be JLL's front liner at the site for anticipating guest needs and resolving all customer related concerns. Your role is to ensure that customer service is maintained as per the standards set by the us. Your day to day activities will involve: ...