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Customer Support
2 weeks ago
Job Description:
Customer Service/Collections Specialist
Company:
Leading BPO in Mumbai/Thane
Location:
Mumbai, Thane
Shift Timings: 6:30 PM to 3:30 PM
Work Schedule: 2 rotational week offs
Transport Services:
- Centralized pickup and home drop
- Transport reimbursement for Mumbai location.
Required Experience:
- Minimum 1 year of experience in international debt collection, customer service, sales, retention, medical billing, or accounts receivable.
- Experience with 3rd Party/Debt Buyers/1st Party Collection is highly preferred.
Skills:
- Excellent communication skills in English.
- Strong negotiation and persuasion abilities.
How to Apply:
Job Types:
Full-time, Permanent
Pay:
Up to ₹40,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Education:
- Higher Secondary(12th Pass) (required)
Experience:
- Customer service: 1 year (required)
- International voice process: 1 year (required)
Language:
- English (required)
Work Location:
In person
Speak with the employer
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