Customer Service Representative

2 weeks ago


Kannur, Kerala, India Aspire jazp Technologies Full time
Respond to inbound tickets and queries of customers.

  • Build lasting relationships with customers, and other team members based on trust and reliability.
  • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
  • Thrive department productivity and quality standards.
  • Establishing new, and maintaining existing, relationships with customers.
  • Strive for first call resolution and take true ownership of customer needs and issues.
  • Communicate and follow instructions for one call customer resolution.
  • Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns

Salary:
₹13,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off

Schedule:

  • Night shift
  • Rotational shift

Application Question(s):

  • Are you good in speaking Hindi?

Language:

  • English (required)
  • Hindi (required)

Speak with the employer

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