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Support Engineer

3 months ago

sany, India After Passout Pvt Ltd Full time
Instant Retail India Ltd(instago)
Role&responsibilities
Workwith software developers and project supportteams.
Install andconfigure computer hardware software networks andapplications.
Continuouslymonitor and maintain systems andnetworks.
Respond totechnical support calls from other staff members or technicians andcommunicate how to resolveissues.
Diagnose andtroubleshoot system and network problems software faults orhardwarecomplications.
Supportthe rollout of newapplications.
Keep arecord of issues along with solutions to refer to in futureinstances.
Worktowards departmental and projectdeadlines.
Communicatefindings to technical and nontechnicalcolleagues.

Skills:
BasicKnowledge of Hardware applications as well as IoT sensors used inAutomation

Technologies:
CRM Operating knowledge about logs etc

Programming knowledge:
Needs to understand the functionalityaccording to the language used like (Python Java JSON HTML PHPC)

Tools:
NeedKnowledge of tools like Postman Arduino Microsoftetc.
sql,arduino,microsoft,backend,mssql,python,uidesign, core framework,cs,crmoperating,html,javascript,rdbms,coding standards,postman,mysql,,responsive design,dot net,c++,computer science,userexperience,knowledge about logs,basic knowledge of hardwareapplications,user interaction,json,problem-solving,restfulservices,analytical skills,ms-sql,java,server-side logic,full-stackdevelopment,communication,web applications,programmablelogic,angular11/12/13/14,interpersonalcommunication,mvc,code,apis,leadership,frontend,collaboration,c,databasemanagement,html5,iot sensors used in automation,c#,php,databasemaintenance