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IT Business Analyst
3 months ago
Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
JR53573 IT Business AnalystResponsibilities:
· Enter and maintain software information including contracts, entitlements, usage, compliance, and cost.
· Respond to requests from team members for specific software assets.
· Assist in the development and maintenance of reporting.
· Assist in the development and tracking of Key Performance Indicators (KPIs).
· Assist in the development of training to be used by end users engaging with the process.
· Identify savings opportunities for renewals, software licensing, and services.
Requirements:
· Conceptional knowledge of Information Technology
· Proven outstanding customer service
· Written and verbal communication skills
· IT Asset Management and Discovery Tools experience
· Experience interpreting licensing terms and conditions
· Knowledge of software asset management principles
· Excellent listening skills and the ability to work independently and with a team
· Experience with Microsoft Office applications: Outlook, Excel, Word, PowerPoint
· Experience with data entry
