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Global Technical Sales Support
7 days ago
You will be part of our team of experts specializing in MQ and Clinical products, providing top-notch technical support and delivering product trainings every step of the way. Here's what you'll be doing:
- Offer technical support to colleagues, distributors, and customers worldwide, assisting with inquiries, application support, and troubleshooting.
- Document your support activities meticulously and gather data to analyze product performance.
- Occasionally provide on-site support for customer demos, instrument installations, or troubleshooting sessions.
- Create, manage, and conduct product training sessions globally.
- Collaborate with marketing, R&D, and production teams throughout the product lifecycle.
- Engage in global projects to enhance processes, tools, and introduce new products.
Requirements:
- Hold an academic degree in natural science, engineering, or a related field (PhD is a plus).
- Proven experience in various biological areas such as cell biology, immunology, hematology, neurology, or stem cells.
- Background in flow cytometry, cell culture, functional assays, transfusion medicine, or cell processing is advantageous.
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