Global Technical Sales Support

7 days ago


Sany, India Randstad India Full time

You will be part of our team of experts specializing in MQ and Clinical products, providing top-notch technical support and delivering product trainings every step of the way. Here's what you'll be doing:

  • Offer technical support to colleagues, distributors, and customers worldwide, assisting with inquiries, application support, and troubleshooting.
  • Document your support activities meticulously and gather data to analyze product performance.
  • Occasionally provide on-site support for customer demos, instrument installations, or troubleshooting sessions.
  • Create, manage, and conduct product training sessions globally.
  • Collaborate with marketing, R&D, and production teams throughout the product lifecycle.
  • Engage in global projects to enhance processes, tools, and introduce new products.

Requirements:

  • Hold an academic degree in natural science, engineering, or a related field (PhD is a plus).
  • Proven experience in various biological areas such as cell biology, immunology, hematology, neurology, or stem cells.
  • Background in flow cytometry, cell culture, functional assays, transfusion medicine, or cell processing is advantageous.


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