Oracle Database Administrator

2 weeks ago


Lucknow, Uttar Pradesh, India ESDS Software Solution Limited Full time

ROLES AND RESPONSIBILITIES

Database installation, configuration, and management need to be done.

Work directly with customers to resolve data conflicts, inappropriate data usage, and schema and naming standards.

Own customer/user problems and be preemptive when dealing with issues.

Strictly adhere to an established set of processes while handling incident requests.

Abide by SOPs for appropriate escalation of unresolved issues to respective internal teams.

Make certain that all calls are logged in the ticketing system & every activity is timely updated.

Responsible for the maintenance of system configurations and process documentation, operating procedures, and infrastructure support documentation.

Follow approved life cycle methodologies, and create documentation for design and testing.

Build strong awareness of platforms across product lines and clearly eloquent support decisions and findings.

Manage the complete patch management process to ensure all patching in place.

Adhere to the Change Management process, including presenting change requests with sufficient clarity to allow the appropriate authority to understand the reason for the change, the associated risk, the ease of regression & the implications of making or not making the change.

To manage the system compliance and assist with regular audits & preparation of audits.

To provide the required system reports on-demand or as per schedule

Identify and learn more about the software and hardware used/supported by the organization.

Actively contribute to ongoing process improvement, problem resolution & workflow improvements.

Awareness: in touch with the day-to-day challenges of the Team.

Consistently follows up and follows through on delegated tasks and actions.

Experience in administration of various versions of 11g, 12c, and 19c Oracle database Technology/Software Development/Information Systems with 5-10 years of experience.



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