Professional, Facilities Management

2 weeks ago


Gurgaon, Haryana, India JLL Full time

TS SUITE Community Lead

Overall Role

The Community Lead plays a crucial role in delivering exceptional service experiences that strengthen the bond between JLL, TS, and their guests. As the center head, you will be instrumental in setting up the new office, making necessary enhancements, and ensuring seamless operations. Your focus will be on welcoming C-Suite employees and their guests with genuine hospitality, overseeing service support to the highest standards.

Duties Responsibilities

What this job involves

Site Operations

  • Strategize and oversee the operationalization of C-suite offerings, ensuring top-notch hospitality.
  • Create a welcoming environment for executives and guests.
  • Maintain VVIP/visitor information for workplace agility.
  • Host VVIPs and guests, curate menus, manage team communications.
  • Support special events, manage vendors, ensure high-quality consumables.

Customer Services

  • Foster a sense of community, create happiness for teams, clients, and guests.
  • Provide authentic and caring service, train team members for high hospitality standards.

Visitor Management

  • Provide seamless visitor registration, create welcome packs.
  • Execute F&B services, ensure regulatory compliance for visitor access.
  • Enhance safety, execute emergency response plans.

Concierge Services

  • Act as a bridge to local concierge services, manage transportation requests.

Conference Meeting Room Booking

  • Assist clients in meeting room optimization, plan community events.
  • Enhance user comfort, promote efficient meeting room turnaround.

Location

On-site – Gurugram, HR

If this opportunity aligns with your goals, we welcome you to apply, regardless of meeting all requirements. We are keen to learn about your unique strengths and contributions.

Join a global leading provider of real estate and investment management services, committed to safeguarding your personal information with the utmost care and security.


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