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Tour Operator

3 months ago

Delhi, Delhi, India REFARE TOURISM PRIVATE LIMITED Full time

Job Description:
Travel Agent (Reservations Assistant)

Responsibilities:

  • Assist customers in planning and booking various travel arrangements, including flights, accommodations, transportation, and activities.
  • Provide exceptional customer service by addressing inquiries, resolving issues, and offering recommendations to enhance the customer's travel experience.
  • Research and gather relevant information on destinations, travel routes, and visa requirements to assist customers in making informed decisions.
  • Process reservations, ticketing, and payments accurately and efficiently using reservation software and computer systems.
  • Collaborate with airlines, hotels, car rental agencies, and other travel partners to secure the best rates and availability for customers.
  • Stay updated on travel industry trends, new destinations, and special promotions to provide uptodate information to customers.
  • Handle changes or cancellations in travel itineraries, rebooking flights or accommodations as necessary.
  • Maintain accurate records and documentation of customer interactions, bookings, and financial transactions.
  • Handle any travelrelated emergencies or disruptions by providing timely assistance and alternative solutions.

Required Work Experience, Skills, or Education:

  • A Bachelor's degree in hospitality, tourism, or any business-related course is preferred.
  • Excellent communication and interpersonal skills to effectively interact with customers and provide exceptional service.
  • Strong attention to detail and the ability to multitask in a fastpaced environment.
  • Proficiency in computer systems and reservation software is an advantage.
  • Previous experience as a travel agent is preferred but not required.
  • Knowledge of travel destinations, airline policies, and travel regulations is a plus.
  • Ability to work independently and as part of a team, demonstrating flexibility and adaptability.

Note:

The qualifications listed above are intended to provide a general outline of the skills, experience, and education required for the role of a Travel Agent (Reservations Assistant).

The specific requirements may vary depending on the company and its individual job posting.

Salary:
₹8, ₹10,000.00 per month

Schedule:

  • Day shift

Ability to commute/relocate:

  • New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (required)

Speak with the employer
Application Deadline: 29/08/2023

Expected Start Date: 01/09/2023