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Salesforce Cpq Administrator I On-site, Bangalore
3 months ago
If you are seeking a culture that supports growth, fosters success, and moves the industry forward, find your place at Optiv As a market-leading provider of cyber security solutions, Optiv has the most comprehensive ecosystem of security products and partners to deliver unparalleled services.
Our rich and successful history with our clients is based on trust, serving more than 12,000 clients of varying sizes and industries, including commercial, government, and education.
We have the proven expertise to plan, build, and run successful security programs across Risk Management, Cyber Digital Transformation, Threat Management, Security Operations - Managed Services, and Identity and Data Management.
With Optiv you can expect
- A company committed to championing Diversity, Equality, and Inclusion through our Affinity groups including, Black Employee Network, Disabled Employee Network, Latino Employee Network, Optiv Pride (LGBTQIA+), Veterans Support Network, and Women's Network.
- Work/life balance.
- Professional training resources
- Creative problemsolving and the ability to tackle unique, complex projects
- Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
- The ability and technology necessary to productively work remote/from home (where applicable)
- Applicant Privacy Notice_
- How you'll make an impact
- Maintain, oversee, and monitor pricing configurations across all software and services business units using Salesforce CPQ software and related tools
- Collaborate with various internal departments, including marketing, product development and sales operations, to ensure Salesforce environment supports internal needs relating to functionality and performance.
- Manage daily support and maintenance of internal Salesforce instances and conduct improvement operations to drive efficiencies.
- Maintain Salesforce Advanced Approvals.
- Provide analytic reporting and pricing metrics to support price strategy objectives
- Manage and reproduce issues, and provide troubleshooting and resolution or escalation as required
- Delivering off hours support during end of month.
- Other duties as assigned.
- What we're looking for
- Salesforce Administration with CPQ and implementation experience.
- Familiarity with professional or managed services related quote to cash including contract amendment and renewal processes.
- Familiarity with agile software delivery methodologies and tools such as Jira, Rally or Agile Accelerator.
- Active Salesforce certifications or ability to achieve relevant certifications upon hire.
- Ability to work successfully with remote business and technical teams.
- Ability to effectively handle multiple tasks and projects simultaneously.
- Strong communication, analytical and problemsolving skills.
- Salesforce CPQ Implementation experience a plus
- Contract Lifecycle Management experience a plus
