Jr. Operations Analyst

1 week ago

Chennai, Tamil Nadu, India FULL Creative Full time
About us

FULL Creative is a Portland-based product company with offices in India (Chennai), the United Kingdom (Edinburgh) and Canada (Toronto). In the US, UK and Canada, we go by the name AnywhereWorks. We are on a mission to create a world that empowers people to work from Anywhere. FULL Creative brings together engineers, artists, analysts, product experts, account managers, sales executives, and marketers to build a future where Work is what you do, not where you do it.

Our mission

FULL Creatives mission is to change how the world works. Ideas are not bound by place or time, and their implementation shouldn't be either. We are building towards a future when people can contribute free from limitations. We see the potential for a more inclusive, more competitive model where outputs trump inputs.

We believe people should be able to work and learn together whether they're across the table or across the world. In the conference room of your office building, on a commuter train, or sitting inside a sidewalk cafe, we empower people to communicate, collaborate, and produce. We don't just want to change the world, we want to improve it through solutions that scale, empower and disrupt expectations.

Roles & responsibilities
  • Should be able to support Contact Center's reporting requirement.
  • Should be good at reading numbers, analysing trends, etc.
  • Should be able to ensure reporting is aligned with the strategic direction of the business.
  • Should be able to identify and assess new Contact Center reporting requirements and supporting technologies.
  • Responsible for providing business analysis identifying key business drivers and root cause analysis where ever required in process.
  • Should be flexible coming to office
Must have
  • Should have basic understanding of Contact Center Operations.
  • MS Office - Excel - Basic Operation.
  • Proactive approach on problem analysis and resolution.
  • Should be able to plan and prioritize work.
  • Willing to work based on shifts - 24/7.
  • Experience 0-1 year
Workspace requirements
  • Private workroom with the ambience to handle calls.
  • Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
  • Good Internet speed (Above 50 MBPS Download and Upload) with the ability to be wired (LAN).
  • Power backup (if you have frequent power cut issues).

  • Jr. Operations Analyst

    1 week ago

    Chennai, Tamil Nadu, India FULL Creative Full time

    About usFULL Creative is a Portland-based product company with offices in India (Chennai), the United Kingdom (Edinburgh) and Canada (Toronto). In the US, UK and Canada, we go by the name AnywhereWorks. We are on a mission to create a world that empowers people to work from Anywhere. FULL Creative brings together engineers, artists, analysts, product...

  • Data Analyst

    1 week ago

    Chennai, Tamil Nadu, India Gainwell Technologies Full time

    SummaryAs a ​ Jr. Data Analyst(Advanced Excel) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of...

  • Associate Operations Analyst

    1 week ago

    Chennai, Tamil Nadu, India Rocket Software Full time

    Job DescriptionSummary:You will work alongside business analysts, business users and report directly to the Manager, Technical Support Operations. Your main tasks will include assisting Operations Analysts in performing detailed requirements analysis, documenting processes, and performing some user acceptance testing and user training. To succeed in this...

  • Product Analyst

    1 week ago

    Chennai, Tamil Nadu, India Camu Full time

    Product Analyst and Jr Product Specialist- FreshersExperience - 0 to 1 yearLocation - Chennai , PallikaranaiJob Mode - Work from officeLanguage - English, Hindi ( Preferred)CTC - 3 lakhsCompany DescriptionCamu, developed by Octoze Technologies, is an enterprise-scale campus management solution based in Chennai, India. It is built on the latest open-source...

  • Data Analyst

    1 day ago

    Chennai, Tamil Nadu, India Gainwell Technologies LLC Full time

    Summary As a ​Jr. Data Analyst (Advanced Excel) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of...

  • Data Analyst

    1 week ago

    Chennai, Tamil Nadu, India Gainwell Technologies Full time

    Summary As a ​Jr. Data Analyst (Advanced Excel) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of...

  • Data Analyst

    1 week ago

    Chennai, Tamil Nadu, India Gainwell Technologies LLC Full time

    Summary As a ​Jr. Data Analyst (Advanced Excel) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of...

  • KYC Operations Analyst 2

    1 month ago

    Chennai, Tamil Nadu, India Citibank India Full time

    Apply for KYC Operations Analyst 2 C10 CHENNAI At Citi, Career Progress Consultants in Chennai for 2 - 4 Year of Experience on

  • KYC Operations Analyst 1

    1 month ago

    Chennai, Tamil Nadu, India Citibank India Full time

    Apply for KYC Operations Analyst 1 C09 CHENNAI At Citi, Career Progress Consultants in Chennai for 1 - 4 Year of Experience on

  • KYC Operations Analyst 2

    1 week ago

    Chennai, Tamil Nadu, India Citibank India Full time

    Apply for KYC Operations Analyst 2 C10 CHENNAI At Citi, Career Progress Consultants in Chennai for 2 - 4 Year of Experience on

  • KYC Operations Analyst 2

    3 weeks ago

    Chennai, Tamil Nadu, India Citibank India Full time

    Apply for KYC Operations Analyst 2 C10 CHENNAI At Citi, Career Progress Consultants in Chennai for 2 - 4 Year of Experience on

  • Canada IGU Finance Analyst

    3 days ago

    Chennai, Tamil Nadu, India Shell Business Operations Full time

    Where you fit The Upstream Reporting & Analysis team is strategically placed alongside the controllers, exploration, development and operating finance teams to support the successful delivery of these projects within very dynamic operating, regulatory and commercial circumstances. This proximity to the projects provides Finance a distinctive view to deliver...

  • Operations Analyst

    1 week ago

    Chennai, Tamil Nadu, India Equiniti Full time

    Management LevelH Role- Principle process executiveJob DescriptionHigh Level SummaryThe Workforce Management Analyst will utilize data findings and analysis to identify process gaps and opportunities for increased service performance. Report information to the leadership team and provide recommendations for solutions.Essential...

  • Specialist - Market Risk

    1 month ago

    Chennai, Tamil Nadu, India Shell Business Operations Full time

    Job Description The Market Risk (MR) department is a specialized unit in Finance Operations (FO) that operates in Chennai, Bangalore, and Manila centers. The team has frontline responsibility for risk measurement, deal valuation, exposure reporting, and price validation. The department pulls together a range of expert skills that ensure accurate, timely...

  • Specialist - Market risk

    1 month ago

    Chennai, Tamil Nadu, India Shell Business Operations Full time

    The Market Risk (MR) department is a specialized unit in Finance Operations (FO) that operates in Chennai, Bangalore, and Manila centers. The team has frontline responsibility for risk measurement, deal valuation, exposure reporting, and price validation. The department pulls together a range of expert skills that ensure accurate, timely reporting and allow...

  • Financial Operations Analyst

    3 weeks ago

    Chennai, Tamil Nadu, India World Bank Group Full time

    Job DescriptionDescription –>IFC—a member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record $43.7...

  • Financial Operations Analyst

    1 month ago

    Chennai, Tamil Nadu, India World Bank Group Full time

    Job DescriptionDescription –>IFC—a member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record $43.7...

  • Operations Analyst

    1 week ago

    Chennai, Tamil Nadu, India Sisco Jobs Full time

    Job DescriptionJob Title: Operations AnalystLocation: ChennaiSalary: ₹1.75-4 Lacs Per AnnumEmployment Type: Full-TimeExperience: 0-5 YearsEducational Qualification: Any GraduateRole Overview:As an Operations Analyst specializing in Background Verification, you will play a crucial role in the onboarding process of new hires by ensuring the authenticity and...

  • Security Operations Center Analyst

    1 week ago

    Chennai, Tamil Nadu, India SourceHOV Full time

    Security Specialist - Cyber Security Operations CenterRole Overview:Cyber Security Operations Analyst will play a significant role in our Cyber Security Operations Center team (CSOC), reviewing and handling oversight to a number of security controls, and providing operational insight to complete management of the Cyber threats.to day operations of Cyber...

  • Operations Analyst

    1 week ago

    Chennai, Tamil Nadu, India Sisco Jobs Full time

    Job Title:Operations AnalystLocation:ChennaiSalary: 1.754 Lacs PerAnnumEmployment Type:FullTimeExperience: 05YearsEducational Qualification:AnyGraduateRoleOverview:As an Operations Analystspecializing in Background Verification you will play a crucialrole in the onboarding process of new hires by ensuring theauthenticity and accuracy of their credentials....